Bryce Esslinger
Deatsville,AL
Summary
Dynamic and results-oriented professional with a proven track record at Publix, excelling in customer engagement and problem-solving. Demonstrated ability to enhance shopping experiences through effective communication and teamwork, significantly improving customer service operations. Skilled in multitasking and conflict management, adept at maintaining high standards of store cleanliness and maintenance.
Personable and reliable individual with excellent customer service skills and positive attitude. Knowledge of front-end operations and cash handling, coupled with strong organizational abilities. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Service Clerk
Publix
06.2023 - Current
- Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
- Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
- Responded quickly to customer inquiries, answering questions and offering insight into products.
- Supported team members during peak hours, ensuring smooth and timely customer service operations.
Education
High School Diploma -
Marbury High School
Marbury, AL05-2026
Skills
- Customer engagement
- Store cleaning
- Time management
- Problem-solving skills
- Listening skills
- Store maintenance
- Conflict management
- Customer service
- Teamwork and collaboration
- Problem-solving
- Multitasking
Accomplishments
Received a full-ride scholarship to a college due to my 4.0 all advanced courses GPA; as well as a 27 on my ACT.
Resolved product issue through consumer testing.
Shown Leadership to multiple instances that needed help.
Captain of both basketball and baseball team.
Tracks to graduate high school with a 4.0 GPA
Affiliations
- Publix
Certification
- Occupational Safety and Health Administration 10-hour Training (OSHA-10) - Occupational Safety and Health Administration.
- Customer Experience Specialist Designation– CX University/Various online learning platforms.
- First Aid, CPR, and AED Certification - American Red Cross.
- Microsoft Office Specialist, Excel Associate – Microsoft Corporation.
- First Aid Certification
- Alabama Driver's License
Languages
English
Full Professional
Spanish
Elementary
Interests
- Playing Sports
- Mindfulness Practices
- Team Sports
- Backpacking and Hiking
- Music
- Volunteering
- Outdoor Recreation
- Participate in local theater productions, enhancing my public speaking and teamwork skills
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Artificial Intelligence (AI) and Machine Learning
- Embracing outdoor adventures such as hiking and enjoying nature
Timeline
Front Service Clerk
Publix
06.2023 - Current
High School Diploma -
Marbury High School
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