Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Certification
Interests And Personal Skills
Languages
Interests
Timeline
Generic
Nora Virzhiniya Fesenko

Nora Virzhiniya Fesenko

Miami Springs,Florida

Summary

Experienced Flight Attendant successfully delivering services on contract or project basis to customers in various industries and specialties. Demonstrated ability to provide team work and senior cabin crew guidance, meeting deadlines and clients satisfaction. Enthusiastic about providing professional support in different environments.

Known for collaborative approach and commitment to excellence.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Senior Flight Attendant

Fly2sky LTD
05.2018 - Current

Flight attendant

BH Air LTD
05.2011 - 05.2017
  • Carrying out pre-flight duties, including safety equipment and security checks; briefing information for regular passengers and those with special requirements
  • Informing passengers of aircraft safety procedures and secure before take-off and landing; Ensuring that they follow these procedures correctly in normal or emergencies;
  • Charged for the good communications between flight and cabin crew (CRM skills);
  • Making announcements on behalf of the pilot and answering questions during the flight;
  • Performing onboard sales with motivation counseling and product knowledge education

Digital marketing freelancer

01.2021 - Current
  • Google ads and Facebook ads campaigns for small businesses

Freelance graphic designer

Design Academy
01.2021 - Current
  • Adobe Suite: Illustrator, Photoshop, In-Design, After Effects
  • Layout Design & Marketing; Create an advertising campaign

Social Media Marketing Specialist

All new Tech LTD
02.2022 - 09.2022

Marketing & Event Manager

WorkBetter LTD
11.2021 - 02.2022
  • Managing the company's social media accounts, averaging a follower growth across all platforms
  • Creating engaging Facebook ads; an ad campaign for sponsored posts; copywriting content
  • Utilizing the Adobe Suite to arrange elements in an aesthetically pleasing manner, which draws focus to the most important images
  • Collaborate with sales, web design, web development, digital marketing, customer relations, and product development teams
  • Create editorial calendars and syndication schedules

Critical Situation Manager

Tek Experts LTD
05.2021 - 11.2021
  • Experience in understanding business objectives and translating them into technical outcomes
  • Manager with natural problem-solving abilities, managing day-to-day efficiencies, and building strategies to optimize productivity
  • Work with global technical support, product, engineering, and field support teams to bring inefficiencies and drive process improvements
  • Strong communicator with a passion for understanding customers' desired outcomes and guiding customers through their technology lifecycle to accelerate desired product outcomes and support future expansion
  • Applies understanding of internal tools for documentation and reporting requirements; runs standard reports and reviews them regularly

Education

Google Ads Certificate -

SoftUni Digital
02.2025

Corporate PR - online -

M3 College
06.2020

Photography -

Photoconcept
03.2020

Bachelor degree - Public Relations

New Bulgarian University
05.2014

Skills

  • Problem-solving
  • Logo design
  • Customer service
  • Content scheduling
  • Guest relations
  • Collaboration and teamwork
  • Time management
  • Strong work ethic
  • Team leadership and supervision
  • Stress tolerance
  • Attention to detail
  • First aid
  • Customer support
  • Delegation

Accomplishments

  • Provided exceptional service to travelers and ensured that issues were resolved quickly, resulting in an above-average performance rating.
  • Took on additional crew responsibilities when other flight attendants were overwhelmed, which provided valuable on-the-job training in different roles.
  • Supervised team of 5 crew members.

Personal Information

Driving License: B

Certification

  • Google Ads performance campaigns, SoftUni Digital, 10/01/20, Present
  • Freelance graphic designer, Design Academy, 01/01/21, Present
  • Corporate PR - online, M3 College, 06/01/20, 06/01/20
  • Photography, Photoconcept, 03/01/20, 03/01/20

Interests And Personal Skills

  • Ability to access and adequately address client's needs, gained from almost 9 years of experience in aviation as a flight attendant
  • Strong sense of responsibility and service-orientation merged with self-discipline
  • Well-developed organizational skills and ability to be effective and focused in challenging and stressful situations
  • Established communication skills, being exposed to and worked with different cultures and nationalities on 5 continents
  • Volunteer in Gorni Bogrov dog shelter, where every Sunday a group of people go to walk stray dogs, socialize and play with them. Supporting the senior volunteers in organizing different campaigns, promoting shelter dog's adoption.
  • Additional interests in Photography, graphic design, kickboxing, yoga, and bicycling

Languages

English
Full Professional
Bulgarian
Native or Bilingual
Russian
Elementary

Interests

  • Music
  • Gym Workouts
  • Dancing
  • Graphic Design
  • Outdoor Recreation
  • Traveling

Timeline

Social Media Marketing Specialist

All new Tech LTD
02.2022 - 09.2022

Marketing & Event Manager

WorkBetter LTD
11.2021 - 02.2022

Critical Situation Manager

Tek Experts LTD
05.2021 - 11.2021

Digital marketing freelancer

01.2021 - Current

Freelance graphic designer

Design Academy
01.2021 - Current

Senior Flight Attendant

Fly2sky LTD
05.2018 - Current

Flight attendant

BH Air LTD
05.2011 - 05.2017

Corporate PR - online -

M3 College

Photography -

Photoconcept

Bachelor degree - Public Relations

New Bulgarian University

Google Ads Certificate -

SoftUni Digital
Nora Virzhiniya Fesenko