Norbert López Narváez
Auxiliary Operations Strategic Superintendent
St. Cloud,FL
39
years of professional experience
Security and public safety professional with experience leading asset protection investigations and managing confidential reporting. Conduct unannounced home visits to support surveillance-based enforcement. Deliver consistent performance and maintain program compliance, earning repeated recognition for results and reliability.
Work History
Drug Court Officer
23 Years 7 Months- Conducted background investigations to support participant screening and ensure informed decision-making.
- Served as liaison between departments and drug court program, facilitating communication and collaboration.
- Achieved recognition as Agent of the Year for 2007–2012 and 2025.
- Completed a successful career in public service.
Loss Prevention Officer
3 Years- Monitored sales floor and fitting rooms for theft, securing assets at Big Kmart stores.
- Patrolled entrances, exits, and register areas to deter theft during Big Kmart shifts.
- Monitored surveillance systems and supported arrests.
- Analyzed video surveillance footage to identify potential criminal activity.
- Prevented losses and ensured safety of customers and staff.
- Prepared accurate reports and handled confidential information.
Crime Organized Unit Agent
8 Years 1 Month- Conducted confidential investigations that gathered critical intelligence for ongoing cases.
- Supported disruption of organized groups involved in weapons and narcotics trafficking operations.
- Investigated vice and narcotics activity across assigned enforcement territories.
.
Tactical Unit (SWAT)
7 Years- Led hostage negotiations and high-risk public safety operations
- Specialized in advanced weapons handling and tactical response
- Proposed innovative strategies to improve project outcomes and team collaboration.
Education
Associate Degree - Criminal Justice
Business Administration
15 Credits
Skills
Incident management
Risk detection
Security protocols
De-escalation techniques
Behavioral observation
Community safety
Microsoft Excel
Word
and PowerPoint
Leadership and collaboration
Effective communication
Critical thinking
Conflict resolution
Professional discretion
Training Areas
- Use of Force: Training in the reasonable, proportional, and well-documented application of force, including de-escalation techniques and non-lethal alternatives.
- Police Conduct Investigations: Procedures for investigating complaints against officers, ensuring transparency and protection against retaliation.
- Supervision and Accountability: Instruction for supervisors on monitoring subordinate performance and applying corrective measures.
- Community Interaction: Training to strengthen relationships with citizens, build trust, and improve communication.
- Civil Rights Protection: Education on First and Fourth Amendment rights, legal search procedures, fair treatment, and respect for freedom of expression.
- Crisis Intervention and Mental Health: Techniques for handling individuals in crisis, including psychological intervention and emotional first aid.
- Documentation and Transparency: Proper use of body-worn cameras, report writing, and evidence management.
- Active Shooter Training
Timeline
Loss Prevention Officer
Big Kmart
01.2010 - 01.2013Read More
Drug Court Officer
Auxiliary Operations Strategic Superintendent
01.2002 - 08.2025Read More
Crime Organized Unit Agent
Negotiated Control of Vice and Narcotics
12.1993 - 01.2002Read More
Tactical Unit (SWAT)
Field Operation Superintendent
01.1987 - 01.1994Read More
University College of Criminal Justice
Associate Degree from Criminal Justice
Read More
Interamerican University, Metro Campus
Business Administration
Read More