Norbert Jason Villaluna
FAIRFIELD,CA
Summary
Experienced and versatile grocery professional with over five years of progressive responsibility at Raley’s, excelling in roles ranging from courtesy clerk and produce associate to inventory management and step-up team leadership. Skilled in coordinating vendor deliveries, optimizing receiving and dairy operations, and utilizing systems such as CAO, DEX, and SLIC to ensure accuracy and efficiency. Known for stepping up during staffing shortages, providing hands-on leadership for night crew operations, and maintaining high standards in cleanliness, safety, and food handling. Currently pursuing an A.S.-T in Business Administration with the goal of transferring to a CSU or USC. Recognized for strong customer service, adaptability, and a proactive, team-centered approach.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Clerk / Step-Up Night Crew Team Lead
Raley’s
03.2020 - Current
- Receiving & Inventory Management: Managed vendor deliveries and organized receiving operations. Maintained accurate stock records using CAO, DEX, and SLIC systems.
- Dairy & Produce Department Operations: Maintained product freshness and stock levels through rotation, shrink tracking, and cycle counts. Ensured department cleanliness and safe chemical handling practices.
- Multi-Role Flexibility: Stepped into roles including checker, receiver, and courtesy clerk during staffing shortages. Assisted front-end operations, including POS troubleshooting and customer service.
- Night Crew Leadership (Step-Up): Coordinated night crew activities, managing labor allocation and stocking priorities. Oversaw pallet breakdowns and restocking to ensure timely store readiness.
Education
A.S.-T - Business Administration
Solano Community College
Fairfield, CA 08.2023 - Current
High School Diploma -
Fairfield High School
Fairfield, CA 08.2016 - 06.2020
Skills
- Inventory Systems: CAO, DEX, SLIC
- POS Operation & Troubleshooting
- Receiving & Stocking
- Shrink Control & Cycle Counts
- Dairy & Produce Department Operations
- Team Leadership & Night Crew Management
- Food Safety & Chemical Handling
- Customer Service & Conflict Resolution
- Adaptability Across Roles
- Time Management & Task Prioritization
Timeline
A.S.-T - Business Administration
Solano Community College
08.2023 - Current
Clerk / Step-Up Night Crew Team Lead
Raley’s
03.2020 - Current
High School Diploma -
Fairfield High School
08.2016 - 06.2020
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