Norberta Mendoza Mendoza

Albany

Summary

Dynamic Shift Leader with a proven track record at Burger King, where I spearheaded team efficiency and enhanced communication. Expert in cash handling and team leadership, I excelled in creating a cohesive environment and resolving high-stress situations, ensuring top-notch customer service and adherence to sanitation standards.

Overview

years of professional experience

Work History

Shift Leader

Burger King

10.2014 - Current

Led team through high-demand shifts by implementing streamlined processes and enhancing communication among staff.
Developed action plans to address operational challenges, resulting in cohesive team environment.
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

High School Diploma -

Jefferson High School

Jefferson, OR

06-2006

Skills

Positive attitude
Cash handling
Team leadership
Problem-solving

Customer service
Sanitation procedures
Time management
Team collaboration

Languages

Spanish

Native or Bilingual

English