Norberto Arroyo
Louisville,KY
Summary
Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.
Overview
5
5
years of professional experience
Work History
Shop Seller
Dnnjlcc
Louisville
06.2024 - Current
- Cleaned shelves, counters and tables to maintain organized store.
- Processed online orders efficiently and ensured timely delivery of items ordered through e-commerce platform.
- Processed sales transactions at the cash register accurately and efficiently.
- Created attractive merchandise displays to promote sales.
- Collaborated with team members to meet sales targets and store objectives.
- Greeted customers and provided assistance with product selection.
- Utilized product knowledge to make recommendations to customers based on their needs.
- Created attractive window displays to attract potential customers into the store.
- Received items and orders and checked items for quality and accuracy against documentation.
- Completed basic and semi-skilled work using available tools and facilities.
- Assisted in receiving, unpacking, and organizing new stock deliveries.
- Organized store shelves to keep merchandise organized and easy to locate.
Car Detailed
Bebos car detailer
Louisville , Kentucky
01.2020 - 11.2023
- Connected hoses or lines to pumps or other equipment.
- Applied waxes or masking materials to vehicles to preserve, protect or restore color or condition.
- Executed engine detailing to remove grime and improve appearance.
- Monitored operation of cleaning machines and stopped machines or notified supervisors when malfunctions occurred.
- Cleaned and conditioned leather, vinyl, and other interior materials.
- Used steam cleaning equipment to remove dirt from engine and engine compartment.
- Inspected vehicles thoroughly before and after detailing to ensure quality of work.
- Utilized steam cleaners and vacuums for deep cleaning of carpets, upholstery, and other surfaces.
- Removed tar spots, tree sap and bird droppings from exterior surfaces using special cleaning solutions.
- Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
- Maintained inventories of cleaning supplies.
- Applied waxes to protect paint finish from weather conditions and oxidation.
- Removed stickers and decals from vehicle exteriors without damaging paint.
- Removed minor flaws in refinish using sanding and buffing.
- Sanitized interiors by spraying antibacterial agent onto hard surfaces such as door handles, steering wheel covers, gear shifts.
- Cleaned and polished vehicles using wax, polishes, detergents, brushes, water hoses, vacuums and other specialized equipment.
- Applied waxes, sealants, and protective coatings to preserve paint and interior surfaces.
- Maintained a clean and organized work environment to ensure efficient operations.
- Polished chrome trim with a soft cloth or buffer.
- Shampooed carpets, floor mats and upholstery to clean stains and spills.
- Vacuumed vehicle interiors to remove loose dirt and debris.
- Rotated handles on equipment to regulate pressure or flow of water, air, steam or abrasives from sprayer nozzles.
- Inspected vehicle to verify pristine appearance for customer.
- Cleaned and polished vehicle windows.
- Polished vehicle exteriors to remove scratches and swirl marks, restoring shine.
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Restored headlights by applying special cleaning solutions that removed yellowing caused by UV exposure.
Education
High School Diploma -
Moore Highschool
6415 Outer Loop Louisville, KY 40228 United State05-2024
Some College (No Degree) - Medicine
Eastern Kentucky University
Richmond, KYSkills
- Point of sale systems
- Promotional planning
- Performance tracking
- Brand representation
- Product demonstration
- Cross-selling techniques
- Store maintenance
- Social media marketing
- Safety procedures
- Technical knowledge
- Safety compliance
- Customer service
- Inventory management
- Power tools
- Supply maintenance
- Raw materials handling
- Shipment inspection
- Sales trends
- Vehicle operation
- Product knowledge
- Returns and exchanges
- Shop organization
- Equipment operation
- Inventory control
- Team collaboration
- Marketing strategies
Timeline
Shop Seller
Dnnjlcc
06.2024 - Current
Car Detailed
Bebos car detailer
01.2020 - 11.2023
High School Diploma -
Moore Highschool
Some College (No Degree) - Medicine
Eastern Kentucky University