Summary
Overview
Work History
Education
Skills
Practice sports.
Languages
Timeline
Generic

Norberto Lescaille

Hialeah,FL

Summary

Adept at enhancing guest experiences through exceptional service quality and cleanliness, I excelled at To Whom It May Concern by fostering customer loyalty and managing high-volume dining efficiently. Skilled in cash handling and guest relations, I significantly contributed to the establishment's growth by prioritizing customer satisfaction and teamwork. Motivated waiter with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Focused and reliable worker bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.

Overview

3
3
years of professional experience

Work History

Restaurant Waiter

To Whom It May Concern
Florida
05.2024 - 12.2026

I've being part of the development and growth of installations, while standing out in the several areas of customer service such as client attention and supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed. Maintained clean and organized dining areas for optimal guest experience and cultivated warm relationships with regular customers. Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts. Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers. Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment. Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Education

Bachelor of Science - Physical Education

Manuel Fajardo
Cuba
06.2021

Skills

  • Order Taking
  • Cleanliness
  • Service Quality
  • Food safety awareness
  • Cash Handling
  • Guest Relations
  • Safe Food Handling
  • Professional Appearance
  • Sales Techniques
  • High-volume dining
  • Accurate money handling

Practice sports.

I was part of the cuban NCAA Water Polo team,which gives me a powerful insight in problem resolution as part of a team and leading skills allowing the results to be conspicuously noticeable. At the same time, i developed advance knowledge in dieting.

Languages

English
Native or Bilingual

Timeline

Restaurant Waiter

To Whom It May Concern
05.2024 - 12.2026

Bachelor of Science - Physical Education

Manuel Fajardo
Norberto Lescaille