Summary
Overview
Work History
Education
Skills
Timeline
Generic

Norby Urena

NJ

Summary

Seasoned Financial Management professional with proven expertise in accounting processes, systems oversight and compliance reporting. Knowledgeable about AP/AR, contract administration, budgeting and all other aspects of successful financial operations. Talented team builder and supervisor with expertise to develop and maintain consistent, accurate, and legal accounting structures.

Overview

9
9
years of professional experience

Work History

Branch Manager

Enterprise Mobility
Butler, NJ
02.2024 - Current
  • Managed staff scheduling, hiring and training processes.
  • Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
  • Managed and inspired team members to perform to full potential, driving branch profitability.
  • Increased efficiency and drove branch revenue by optimizing daily operations.
  • Resolved escalated customer complaints in a timely manner.

Assistant Store Manager

Enterprise Mobility
Paterson, NJ
12.2022 - 02.2024
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Analyzed market trends to identify opportunities for product expansion or improvement.
  • Implemented strategic marketing initiatives to drive revenue growth across multiple channels.

Management Trainee

Enterprise Mobility
Ridgewood, NJ
01.2022 - 12.2022
  • Learned company processes, procedures and employee role functions.
  • Shadowed managers to gain understanding of organizational expectations and management techniques.
  • Completed special projects under manager guidance.

Military Police

United States Navy, USN
San Diego, CA
12.2014 - 12.2018
  • Patrolled military base and surrounding areas to prevent unauthorized access and detect criminal activity.
  • Provided physical security for personnel, property, equipment, documents, and sensitive materials.
  • Interacted with civilian law enforcement agencies regarding investigations that involve both military and civilian personnel.
  • Transported dignitaries, government officials and criminals between stipulated locations.

Education

Bachelor of Arts - Criminal Justice

Montclair State University
Montclair, NJ
12-2021

Associate of Arts - Criminology

Hillsborough Community College
Tampa, FL
06-2020

Skills

  • Relationship Building and Management
  • Reporting Familiarity
  • Account Analysis Expertise
  • Process Improvement
  • Risk Mitigation
  • Employee Development

Timeline

Branch Manager

Enterprise Mobility
02.2024 - Current

Assistant Store Manager

Enterprise Mobility
12.2022 - 02.2024

Management Trainee

Enterprise Mobility
01.2022 - 12.2022

Military Police

United States Navy, USN
12.2014 - 12.2018

Bachelor of Arts - Criminal Justice

Montclair State University

Associate of Arts - Criminology

Hillsborough Community College

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Norby Urena