NORCHELL BONNER
Newark,NJ
Summary
Reliable care professional with experience in behavior support, patient care, childcare, and customer service. Brings strong data collection, positive reinforcement, active listening, and communication skills to support safe routines, client progress, and daily needs. Trusted for maintaining clean, organized environments and providing steady support to families, clients, and teams.
Overview
7
7
years of professional experience
Work History
Retail Salesperson
Primark
Manhattan, New York
04.2026 - Current
- Assisted Primark shoppers with product selection, sizing, and fitting room support.
- Processed cash and card transactions at checkout using point-of-sale systems.
- Answered customer questions about promotions, product locations, and store policies.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Educated customers on product and service offerings.
- Replenished Primark sales floor with folded stock and organized merchandise displays.
- Maintained tidy Primark fitting rooms, aisles, and checkout areas throughout shifts.
- Supported team members during busy periods with queue handling and floor recovery.
- Tagged, sorted, and organized new Primark deliveries for floor presentation.
Babysitting/Family Nanny
Private Employers
New York, New York
05.2023 - Current
- Managed school drop-off, pick-up, and transportation for children
- Transported children to and from school, extra-curricular activities and play-dates.
- Supervised children's daily routines in private homes, ensuring consistent care and adherence to family schedules
- Created daily routines that included naps, meals and playtime.
- Organized playtime, homework, and age-appropriate indoor activities
- Facilitated safe, nurturing environment that promoted children's emotional and developmental growth.
- Supported bedtime routines, bathing, and personal hygiene care
- Prepared meals and snacks following family preferences and schedules
- Communicated daily updates with private employers about care and schedules
- Maintained clean play areas, bedrooms, and children's belongings
- Oversaw various household tasks to ensure smooth daily operations. such as laundry, light cleaning duties, and grocery shopping.
- Coordinated household calendars and family travel plans, enhancing organization and communication within the family
Behavior Technician
LTE CARE PLIS
Queens, NY
08.2025 - 08.2026
- Utilized applied behavior analysis principles and techniques to reinforce desired behaviors.
- Implemented positive reinforcement strategies to promote desired behaviors in clients, enhancing their engagement and progress.
- Facilitated behavior data collection and maintained behavior logs to track client progress and inform treatment adjustments.
- Gathered and recorded behavioral data during client sessions to assess treatment effectiveness. to analyze treatment effects.
- Oversaw structured activities to ensure a safe and supportive environment for clients during direct care.
Fast Food Cashier
Jamaican Flavors
Jamaica, NY
09.2023 - 08.2025
- Processed cash register transactions accurately, enhancing customer satisfaction through attentive service.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Coordinated with team members to deliver exceptional service during peak hours, ensuring efficient order fulfillment.
- Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
- Addressed customer complaints promptly, fostering a positive dining experience and encouraging repeat visits.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Assisted counter staff in packing ready orders and distributing to customers.
- Trained new employees on proper cash handling procedures and point-of-sale technology use, improving staff productivity levels.
- Informed customers about daily specials and available discounts.
- Demonstrated adaptability by quickly learning new menu items and promotions, effectively communicating relevant information to customers.
Caregiver
Care Assist
Kingston
12.2019 - 07.2020
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation and activities, providing personal care assistance to enhance emotional well-being.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained safe, clean environment for patients, ensuring optimal health outcomes and reducing risks.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.
- Performed thorough cleaning, managed laundry, ran errands, and completed weekly grocery shopping to create a tidy, welcoming environment for residents.
- Maintained clean personal areas and prepared healthy meals to support the client's nutritional needs.
Education
Associate of Science - Culinary Arts
Nassau Community College
NY12-2025
High School -
John Adams High School
NY06-2022
Skills
- Transaction processing
- Cash register operation
- Customer service
- Customer assistance
- Customer engagement
- Product knowledge
- Sales support
- Punctuality
- Store maintenance
- Merchandise display
- Product demonstrations
- Loss prevention
- Trend awareness
- Customer returns
- Data collection
- Documentation skills
- Report writing
- Behavior management
- Skill development
- Active listening
- Compassionate care
- Relationship building
- Problem-solving
- Conflict resolution
- Time management
- Dependability
- Work ethic
- Communication skills
- Punctuality
- Positive reinforcement
- Customer returns
- Work ethic
Timeline
Retail Salesperson
Primark
04.2026 - Current
Behavior Technician
LTE CARE PLIS
08.2025 - 08.2026
Fast Food Cashier
Jamaican Flavors
09.2023 - 08.2025
Babysitting/Family Nanny
Private Employers
05.2023 - Current
Caregiver
Care Assist
12.2019 - 07.2020
Associate of Science - Culinary Arts
Nassau Community College
High School -
John Adams High School