Nordia Taylor
Charlotte,NC
Summary
Dynamic Food Service Supervisor at CMC Nutrition Services with expertise in nutritional assessment and education. Proven ability to enhance patient care through effective multidisciplinary collaboration and cultural communication. Skilled in managing dietary needs and training staff, ensuring compliance with HEDIS metrics and food safety standards. Committed to promoting health and wellness in diverse populations.
Overview
7
7
years of professional experience
Work History
Food Service Supervisor
CMC Nutrition Services
Charlotte, USA
12.2022 - Current
- Conduct nutritional assessments and education for patients referred to by physicians or care teams.
- Provide instruction on modified diets to support health promotion and chronic condition management.
- Coordinate and evaluate nutritional education using national standards and guidelines.
- Close care gaps by evaluating patients for needed services per HEDIS metrics.
- Deliver educational programs tailored to diverse ethnic and cultural groups.
- Maintain complete and timely documentation for care encounters and billing.
Home Health Aide (HHA)
Private Home Care
Charlotte, USA
10.2019 - 11.2022
- Provided essential personal care including bathing, grooming, feeding, and dressing.
- Monitored patient vitals, food/liquid intake, and reported data to healthcare professionals.
- Assisted with medication administration and meal preparation in alignment with dietary needs.
- Maintained patient records and coordinated with nurses during medical complications.
- Offered emotional support and transportation for medical and personal outings.
Team Leader
Donna’s Restaurant
Tamarac, USA
10.2018 - 11.2022
- Supervised restaurant staff ensured compliance with food safety and cleanliness protocols.
- Trained and mentored new hires, helping build a strong and reliable team.
- Managed customer interactions, took orders, resolved issues, and ensured satisfaction.
Education
Home Health Aide Training - Nursing
Seed-Time Academy And School For Higher Learning
Lauderdale Lakes, FL01-2021
High School Diploma -
Dunoon Technical High School
Kingston,Jamaica 07-2006
Skills
- Patient assessment and interviewing
- Multidisciplinary collaboration
- Case management and documentation
- Chronic illness care and education
- Cultural and age-appropriate communication
- HEDIS, NCQA quality metrics
- Microsoft Office Suite and EMRs
- Insurance and regulatory knowledge
- Time management and productivity
- problem solving
- Kitchen staff coordination
- effective communication
- staff training
- food safety compliance
- nutritional assessment
- modified diet instruction
- nutrition education coordination
- team building
Education And Certifications
Include any relevant certifications, training, or education here (e.g., CNA, Food Safety, etc.). Let me know if you want help adding this section based on your background.
Timeline
Food Service Supervisor
CMC Nutrition Services
12.2022 - Current
Home Health Aide (HHA)
Private Home Care
10.2019 - 11.2022
Team Leader
Donna’s Restaurant
10.2018 - 11.2022
Home Health Aide Training - Nursing
Seed-Time Academy And School For Higher Learning
High School Diploma -
Dunoon Technical High School
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