Travel and Tourism Certificate
Fox World Travel School
2006 - 2007
- GPA 4.0
- Graduated Top 2 % of Class
- Received Sales and Marketing Award for Class
NOREEN M. SMITH
Menasha,United States
Summary
Travel industry professional prepared for role in providing seamless travel experiences. Background includes managing client bookings, coordinating travel logistics, and offering tailored travel advice. Looking to reeenter travel field using previous skills learned in travel school education, internship in Group Travel Department and experience in Corporate Travel Department.
In addition, experienced in office roles, including logistics, invoicing and proficient customer service professional.
Work History
Internship
Fox Select Vacations (Group Travel Department)
2006 - 2007
- Assisted agents in Group Travel Department with proofreading documents
- Assembling travel documents
- Skilled at working independently and collaboratively in a team environment.
Business Travel Specialist
Fox World Travel
2007 - 2008
- Managed corporate travel arrangements, ensuring compliance with company policies and client preferences.
- Developed and maintained relationships with preferred vendors to optimize services and pricing.
- Increased client satisfaction by providing personalized and efficient corporate travel planning services.
- Reached out to airlines, hotels, rental car companies and other services to proactively resolve issues.
- Assisted clients with flight changes and cancellations to minimize travel disruptions.
Education
Some College (No Degree) - Paralegal Studies
Fox Valley Technical College
Appleton, WI, United States01-2016
Skills
- Itinerary planning
- Travel research
- Relationship management
- Operations Support Experience Focused and detail oriented
- Microsoft Office/Outlook Experience
- Paperwork and documentation
- Accounting Support
- Multitasking, Verbal and Written Communication Skills
Experience
2024 - Current
VIA TRANSPORT
- Provide Student Transportation for Appleton/Kimberly Area Schools
2016-2024
FAMILY MANAGER/STAY AT HOME MOM
- Smith Household
2012-2014
STRAIGHT SHOT EXPRESS
Billing Clerk
- Freight Invoice Preparation
- Worked with drivers, internal/external customers and other offices on queries and issues involving invoices and discrepencies
- Administration and bookkeeping, itemized statement preparation, scanning, cross training with accounts payable department
2012-2013
LANDMARK EXPRESS
Temp to Hire Position Billing Clerk at Straight Shot Express
2009-2012
KELLY SERVICES
- Customer service positions
- Long term assignments at Thrivent Financial Call Center, Schneider International Payroll Department
Timeline
Travel and Tourism Certificate
Fox World Travel School
2006 - 2007
Internship
Fox Select Vacations (Group Travel Department)
2006 - 2007
Business Travel Specialist
Fox World Travel
2007 - 2008
Some College (No Degree) - Paralegal Studies
Fox Valley Technical College