Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Norelys Santiago

Brandon,FL

Summary

Proactive medical assistant with strong communication skills and experience in phlebotomy techniques. Adept at managing patient interactions and ensuring a clean, organized environment to support healthcare professionals.

Overview

2
2
Languages
1
1
year of post-secondary education
2
2
years of professional experience

Work History

Medical Assistant

Bolad Arthritis and Rheumatology clinic
Brandon
04.2026 - Current
  • Managed appointment scheduling for patients in a fast-paced clinic environment.
  • Assisted healthcare professionals with patient intake and medical history documentation.
  • Prepared examination rooms, ensuring cleanliness and organization for patient visits.

Call Center Representative

Maximus
Brandon, FL
08.2025 - 11.2025
  • Answered incoming calls, resolving customer inquiries to enhance satisfaction.
  • Assisted customers with product information and service options.
  • Medicare insurance agent

Medical Assistant

Lara medical and associates
Brandon, FL
07.2024 - 01.2025
  • Administered vitamin injections to patients in a clinical setting.
  • Phlebotomy
  • Assisted healthcare professionals with patient intake and medical history documentation.
  • Managed appointment scheduling for patients in a fast-paced clinic environment.
  • Prepared examination rooms, ensuring cleanliness and organization for patient visits.

Education

Diploma - Medical Assistant

Lincoln Technical Institute
05.2019 - 09.2020

Innovative Arts Academy Charter School
Catasauqua, PA

Skills

  • Patient intake
  • Medical documentation
  • Phlebotomy
  • Vital signs and examinations
  • Electronic medical records
  • Appointment scheduling
  • Patient management
  • Electrocardiography (EKG)
  • Stocking supplies
  • Customer service
  • Bilingual communication
  • Verbal communication

Languages

English
Professional
Spanish
Professional

Timeline

Medical Assistant

Bolad Arthritis and Rheumatology clinic
04.2026 - Current

Call Center Representative

Maximus
08.2025 - 11.2025

Medical Assistant

Lara medical and associates
07.2024 - 01.2025

Diploma - Medical Assistant

Lincoln Technical Institute
05.2019 - 09.2020

Innovative Arts Academy Charter School
Norelys Santiago