Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Noribel Santana

The Bronx,NY

Summary

Offering strong foundation in communication and adaptability, ready to learn and grow in retail environment. Brings commitment to customer service excellence and ability to quickly grasp product knowledge. Ready to use and develop problem-solving and teamwork skills in [Desired Position] role.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate

Victoria's Secret & PINK
118 W 125th St, New York, NY 10027
10.2024 - 03.2025
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Greeted customers and provided outstanding customer service.

Retail Sales Associate

American Eagle Outfitters, Inc
New York
09.2023 - 11.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Education

Associate of Arts -

Borough of Manhattan Community College of The City University of New York
New York, NY
05-2026

High School Diploma -

Millennium Art Academy
Bronx, New York
06.2023

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Customer Assistance
  • Customer Engagement
  • Retail Sales
  • Store Opening and Closing
  • Relationship Building
  • Store maintenance
  • Fluent in Spanish
  • Fluent in English
  • Friendly and Helpful
  • Cash register operation

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Retail Sales Associate

Victoria's Secret & PINK
10.2024 - 03.2025

Retail Sales Associate

American Eagle Outfitters, Inc
09.2023 - 11.2023

Associate of Arts -

Borough of Manhattan Community College of The City University of New York

High School Diploma -

Millennium Art Academy