Norica Vernon
Forest,VA
Summary
Dedicated professional bringing more than twenty years of military experience including three years as an Army Reserve chaplain. Successfully providing care and pastoral counseling to individuals and groups creating positive communities in pluralistic, diverse environments. Excited to bring talent and leadership to growing a mission-oriented organization.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Chaplain
United States Army Reserves
Salem, VA
06.2020 - Current
- Advise and commanders on all matters that pertain to religion, ethics, morale, and welfare of soldiers and their families
- Provide pastoral care and counseling servicemembers, families and civilian employees during crisis situations.
- Facilitate meetings and classes on topics related to religion, ethics, crises intervention
- Mentor and train four chaplain candidates.
- Supervised office and managed all records and files for the unit ministry teams.
- Encourage service members to engage in self-care practices that promote physical and emotional wellbeing.
- Gathered information and prepared materials for use in daily devotions, prayer meetings, chapel services and Bible studies.
- Deliver high level of spiritual guidance, emotional support and practical assistance to servicemembers, loved ones and civilian employees.
Cashier/Customer Service Associate
7-11 Convenience Store
Lynchburg, Virginia (VA)
07.2020 - 10.2023
- Greeted and helped customers find specific products, answered questions and offered product advice.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of store including countertops, registers, food preparation and handling areas and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Military Liaison
PROVEN Ministries
Lynchburg, VA
07.2020 - 05.2023
- Equipped military and civilian chaplains with the tools necessary to deal with the issue of pornography in their sphere of influence
- Wrote and published e-newsletters for chaplains and ministers related to the topic of biblical sexual integrity
- Spoke at two chaplain lead and focused events to discuss PROVEN Ministries. These events had a total of 450 chaplains from various sectors
- Collaborated and spoke with entities both inside and outside of the business.
- Compiled data from multiple sources for use in presentations or reports.
Chaplain Candidate
United States Army Reserves
Fort Lee, VA
10.2016 - 06.2020
- Assisted chaplains with all matters that pertain to religion, ethics, morale, and welfare of soldiers and their families
- Attended professional conferences to stay abreast of new developments in the field.
- Responsible for performing or providing for all religious needs of soldiers and their families.
- Organized and led worship services in a variety of settings.
- Provided pastoral care and support to individuals and families in times of crisis or transition.
- Collaborated with unit staff on integration of religious support and services with unit mission and training.
Inventory Associate
Walmart
Forest, VA
12.2016 - 02.2020
- Stocked merchandise each day clearly labeling items, arranging according to size or color, and preparing attractive displays
- Provided subject matter expertise on inventory levels and processes to internal and external customers to meet diverse requirements and smooth processes
- Replenished inventory with a focus on addressing customer needs.
- Monitored stock levels and identified reordering needs as necessary.
- Addressed customer inquiries regarding products, services, and promotions in a timely manner.
- Greeted customers in a friendly and professional manner.
Assimilation Apprentice
Belmont Baptist Church
Roanoke, VA
01.2017 - 05.2017
- Assisted hospitality and welcoming teams
- Encouraged and recruited Liberty University students to participate in the mission of Belmont in Southeast Roanoke
- Performed as a liaison between interns/apprentices and leadership of Belmont.
Human Resources Manager
United States Army
Worldwide
01.2005 - 10.2016
- Interpreted and explained human resources policies, procedures, laws, standards, or regulations
- Served as a link between management and employees by handling questions, interpreting and administering contracts, and helping resolve work-related problems
- Researched complex pay issues to ensure personnel pay accounts were within compliance and handled properly
- Provided customer service to military personnel and their family members
- Researched and analyzed data to identify trends and report results to senior management and higher headquarters
- Managed, processed, and maintained over 750 personnel files and actions consisting of records, awards, career promotions
- Directly supervised and trained office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Education
Master of Divinity - Military Chaplaincy
Liberty University
Lynchburg, VA05.2020
Bachelor of Divinity - Divinity
Grace College of Divinity
Fayetteville, NC06.2016
Skills
- Ministry program development
- Troubleshooting
- Religious and Staff advisement
- Religious Program management
- Customer Service and Relations
- Networking
- Crisis intervention and management
- Bereavement and grief support
- Effective Communication
- Inspirational leadership
- Public Speaking
- Pastoral care counseling
- Writing
- Records Management
- Staff Supervision
- Positive Environment Facilitation
Certification
- Ministerial Ordination- Trinity Full Gospel Churches
- Suicide Prevention and Intervention: ASIST Applied Suicide Intervention Skills Training
- PAIR Suicide Prevention Certification
- Post Traumatic Event -Traumatic Event Management Facilitator
Accomplishments
Author: Beautiful and Unique, Be Loved Beloved devotionals
Military Awards/Decorations 1999-2003 & 2005 – Present.
Army Commendation Medal,Army Achievement Medal,Operation Inherent Resolve Campaign Medal,Army Good Conduct Medal, Army Reserve Component Achievement Medal, Marine Corps Good Conduct Medal, Armed Forces Reserve Medal,Global War on Terrorism Service Medal, Military Outstanding Volunteer Service Award,Army Overseas Service, Noncommissioned Officer Professional Development Ribbon
Affiliations
Military Chaplain Endorsement- Chaplaincy of the Full Gospel Churches
Military Deployment- Operation Inherent Resolve
Volunteer- Small group leaders in various churches spanning 12 years, feeding the hungry and homeless, Passion Student Conferences
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The thing that I have learned is that vulnerability is at the center of fear and shame, but it is also at the center of joy and gratitude and love and belonging.
Brené Brown
Timeline
Cashier/Customer Service Associate
7-11 Convenience Store
07.2020 - 10.2023
Military Liaison
PROVEN Ministries
07.2020 - 05.2023
Chaplain
United States Army Reserves
06.2020 - Current
Assimilation Apprentice
Belmont Baptist Church
01.2017 - 05.2017
Inventory Associate
Walmart
12.2016 - 02.2020
Chaplain Candidate
United States Army Reserves
10.2016 - 06.2020
Human Resources Manager
United States Army
01.2005 - 10.2016
Master of Divinity - Military Chaplaincy
Liberty University
Bachelor of Divinity - Divinity
Grace College of Divinity
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