Summary
Overview
Work History
Education
Skills
Languages
Timeline
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NORIKO HAYDEN

San Diego,CA

Summary

Dedicated automotive professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Experienced in automotive industry with over 15 years. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

7
7
years of professional experience

Work History

Finance Manager

Towbin Dodge
Henderson, NV
02.2022 - 08.2022
  • Managed high volumes of financial activity in a fast-paced,risk-based corporate environment.
  • Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable products.
  • Sold F&I products to individuals using consultative selling techniques.
  • Contracted between customers and vehicle purchase/lease.
  • Maintained the relationships between lenders and dealership.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Obtained copies of applicant's credit histories and reviewed paperwork to determine feasibility of granting loans.


Finance Manager

Mossy Ford
San Diego, CA
03.2016 - 11.2021
  • Managed high volumes of financial activity in a fast-paced, risk-based corporate environment.
  • Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable products.
  • Sold F&I products to individuals using consultative selling techniques.
  • Contracted between customers and vehicle purchase/lease.
  • Maintained the relationships between lenders and dealership.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Trained new and existing staff members in various financial procedures to prepare for job requirements.

Finance Manager

Hyundai of Escondido
Escondido, CA
01.2015 - 03.2016
  • Managed high volumes of financial activity in a fast-paced, risk-based corporate environment.
  • Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable products.
  • Sold F&I products to individuals using consultative selling techniques.
  • Contracted between customers and vehicle purchase/lease.
  • Maintained the relationships between lenders and dealership.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.

Education

Associate of Arts - Pre-Law

Mira Costa College
Oceanside, CA
1997

High School Diploma -

Nishiora High School
Japan
1995

Skills

  • Proactive and Focused
  • Business Relationship Management
  • Critical Thinking
  • Problem Solving
  • Financial History Analysis
  • Customer Relations

Languages

English
Japanese

Timeline

Finance Manager

Towbin Dodge
02.2022 - 08.2022

Finance Manager

Mossy Ford
03.2016 - 11.2021

Finance Manager

Hyundai of Escondido
01.2015 - 03.2016

Associate of Arts - Pre-Law

Mira Costa College

High School Diploma -

Nishiora High School

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NORIKO HAYDEN