Noris Parada
Grand Prairie,TX
Summary
Proven to excel in high-pressure environments, I significantly enhanced service efficiency at CoreLogic by recommending pivotal changes, showcasing my strong multitasking and complex problem-solving skills. My background in hospitality, including roles at Candlelite Inn Restaurant, underscores my commitment to exceptional customer service and team collaboration, consistently exceeding performance targets.
Overview
14
14
years of professional experience
Work History
Waitress/Bartender
DS Restaurant Ventures (Candlelite Inn Restaurant)
2023.01 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Server
Catfish Sams
2015.09 - 2021.07
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Foreclosure Specialist
CoreLogic
2010.05 - 2014.01
- Identified opportunities for improvement within the department, recommending changes that led to increased efficiency and productivity.
- Performed proper calculations and prepared payoff figures.
- Contributed to departmental goals by consistently meeting or exceeding performance targets for case closures and client satisfaction ratings.
- Evaluated foreclosure litigation paperwork, affidavits, and post-sale documents.
Education
Associate of Science - Business
ATI
Dallas, TX04.2005
Skills
Customer Service
Strong multitasking
Service prioritization
Team Collaboration
Hospitality service expertise
Complex Problem-Solving
Complaint resolution
Handling Complaints
Payment Processing
Adaptable and Flexible
Reliable and Responsible
Languages
Spanish
Full Professional
Timeline
Waitress/Bartender
DS Restaurant Ventures (Candlelite Inn Restaurant)
2023.01 - Current
Server
Catfish Sams
2015.09 - 2021.07
Foreclosure Specialist
CoreLogic
2010.05 - 2014.01
Associate of Science - Business
ATI
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