Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Norma Acosta

Edinburg,TX

Summary

Dynamic Field Supervisor at Ace Primary Home Care with expertise in operations planning and schedule coordination. Proven track record in enhancing service delivery efficiency and training caregivers. Skilled in brand awareness and merchandise planning, I excel in optimizing processes and fostering team collaboration to achieve operational excellence.

Overview

15
15
years of professional experience

Work History

Field Supervisor

Ace Primary Home Care
09.2015 - 08.2024
  • Supervised daily operations to ensure compliance with care standards and regulations.
  • Coordinated schedules for staff and clients, optimizing service delivery efficiency.
  • Trained and mentored new caregivers on best practices and operational procedures.
  • Conducted regular performance evaluations to assess caregiver effectiveness and areas for improvement.

Merchandising Specialist

Acosta Sales & Marketing Company
01.2012 - 07.2015
  • Developed and implemented merchandising strategies to optimize product placement and enhance customer engagement.
  • Oversaw execution of seasonal displays, ensuring timely updates in line with marketing campaigns.
  • Monitored inventory levels, coordinating with vendors to maintain optimal stock for high-demand products.
  • Led initiatives for process improvement within merchandising operations, enhancing efficiency across multiple locations.

Retail Merchandiser

Crossmark Merchandising
11.2009 - 10.2011

As a Flower Merchandiser, I would restock flowers and organize plus take inventory . I ensure flower plan-0-grams were set. I would clean the area, I traveled to several stores and planed my weekly schedule, I enjoyed placing the beautiful flowers and setting up new displays.

I would use my mobile device to communicate with supervisor and other employees. I interacted with employees and managers. I would report on a daily basis the progress on the work that I had done,

Education

High School Diploma -

Sharyland ISD
Mission, TX
05-1969

Skills

  • Field operations
  • Schedule coordination
  • Operations planning
  • Task delegation
  • Brand awareness
  • Store layout
  • Merchandise planning
  • Display design
  • Stock control

Languages

English
Native or Bilingual

Timeline

Field Supervisor

Ace Primary Home Care
09.2015 - 08.2024

Merchandising Specialist

Acosta Sales & Marketing Company
01.2012 - 07.2015

Retail Merchandiser

Crossmark Merchandising
11.2009 - 10.2011

High School Diploma -

Sharyland ISD
Norma Acosta