Norma Aguinaga
Rockwall,TX
Summary
Dedicated and passionate nanny with a desire to seamlessly integrate into a family dynamic. Provides reliable and nurturing care to support children's growth and development while assisting the family in achieving their goals. Committed to establishing a safe, engaging, and positive environment. Fluent in both English and Spanish. Possesses a strong willingness to acquire new skills, embrace challenges, and pursue necessary education for career growth.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Private Nanny
Tiffany Brennan
07.2023 - 02.2025
- Earned Child CPR and First Aid certification to gain better understanding of childcare.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Assisted with potty training of children.
- Led indoor and outdoor activities to entertain and occupy children.
- Maintained updated list of emergency contact information and child's health information in case of emergencies.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained essentials for the home stocked at all times.
- Monitored behavior of the children to enforce appropriate conduct standards set by parents.
- Developed an understanding of each child's individual strengths and weaknesses.
- Transported children to and from school, extra-curricular activities and play-dates.
- Assisted children with homework assignments and special projects across different subjects.
- Balanced playtime and limited screen time if requested by parent.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Played games, worked on puzzles and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Provide full-time care while parents were on vacation.
- Assisted with light housekeeping duties including laundry as well as running errands.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Efficiently packed for children’s travel.
- Helped with 3 dogs when needed.
Front Desk Sales Representative
Acralite
03.2023 - 07.2023
- Greeted customers and provided quality customer service.
- Answered incoming calls, responded to inquiries, and directed calls appropriately.
- Processed payments for skylights using cash register or quickbooks.
- Assisted customers with product selection based on their needs.
- Provided information about products and services offered by the company.
- Resolved customer issues regarding returns, exchanges, and other complaints promptly and courteously.
- Created accurate and detailed estimates for customers.
- Updated customer information in computer systems as needed.
Personal Assistant /Office Manager
Rosemary Doolin
01.2021 - 09.2021
- Produced quality documents, spreadsheets and presentations for employer.
- Interacted by phone, email or in-person daily as needed by employer.
- Oversaw automated tracking and documentation of data, employer correspondence and office operations.
- Arranged rapid office equipment repair and maintenance with vendors.
- Processed invoices and expenses for several properties.
- Maintained staff directory and company policy handbook for human resources department.
- Maintained and updated family directory.
- Verified accuracy of business records by consistently updating information.
- Developed correspondence letters, memos and emails.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Filed paperwork and organized computer-based information.
- Managed residential property issues and prepared homes prior to visitors arrival.
- Visited residential properties and prepared homes for visitors or owners arrival.
- Volunteered to help with special projects of varying degrees of complexity.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Executed basic banking and bookkeeping tasks.
- Booked all appointments for employer, such as dentist, doctors, meeting and miscellaneous
Private Nanny
Stephanie Toups
03.2012 - 05.2019
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Established lasting, professional connections with families and children by encouraging open communication.
- Assisted with potty training of children
- Drove children to dance, cheer and sports practices.
- Earned Child CPR and First Aid certification to gain better understanding of childcare.
- Led indoor and outdoor activities to entertain and occupy children.
- Involved children in caring for household pets and chores.
- Maintained updated list of emergency contact information and child's health information in case of emergencies.
- Met children at bus stop to walk home and assist with crossing street.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Taught children everyday skills and language.
- Assisted children with homework assignments and special projects across different subjects.
- Balanced playtime and limited screen time if requested by parent.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Played games, worked on puzzles and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted with light housekeeping duties including laundry as well as running errands.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Efficiently packed for children’s travel.
- Worked with family for 8 1/2 years as number of children increased.
Car Sales Owner
Javier's Auto Sales
12.2004 - 12.2013
- Explained sales, warranty and optional products.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Answered telephone and email inquiries from potential customers.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Attended auctions to buy vehicles.
- Responded to customer enquiries via telephone and email.
- Completed registration paperwork and sales documentation.
- Prepared purchased vehicles and completed final delivery checks.
- 10 years experience buying and reselling vehicles.
Education
GED -
Bryan Adams High School
Dallas, TXSkills
- Childcare
- Household management
- Safety and Health
- Organization
- CPR and First Aid training
Certification
Church of God Bible Institute
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Private Nanny
Tiffany Brennan
07.2023 - 02.2025
Front Desk Sales Representative
Acralite
03.2023 - 07.2023
Personal Assistant /Office Manager
Rosemary Doolin
01.2021 - 09.2021
Private Nanny
Stephanie Toups
03.2012 - 05.2019
Car Sales Owner
Javier's Auto Sales
12.2004 - 12.2013
GED -
Bryan Adams High School
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