Jaiden Diehm
Rockwall,TX
Summary
I am experienced in delivering advanced skincare treatments and conducting client consultations. Possesses extensive knowledge of the latest aesthetic tools to achieve optimal results. Graduated from Total Transformation Institute with foundational knowledge in skin and health. Can demonstrate strong teamwork, problem-solving, and time-management skills. I am thoroughly experienced in skin care, facials, waxing, peels, acne treatments, microdermabrasion infusions, LED therapy, and many more treatments. I am prepared to start a career and make meaningful contributions with commitment and drive. I bring valuable experience in a safe, organized, and fun way. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability to learn new skills swiftly. I am committed to leveraging these qualities to drive team success and contribute to the growth for me and the ones surrounding me.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Licensed Esthetician
Massage Envy Spa
04.2025 - Current
- Delivered customized skincare treatments to enhance client satisfaction and wellness.
- Educated clients on skincare products and routines to promote healthy skin habits.
- Maintained a clean and organized treatment environment, adhering to health regulations.
- Provided specialized facials, chemical peels, microdermabrasion, and other advanced treatments to address various skin concerns.
- Recommended retail products for at-home use.
- Educated patients on treatment options.
- Assisted in inventory management to ensure adequate product supply while minimizing waste and shrinkage.
- Maintained a regular client list and successfully handled walk-in customers.
- Collaborated with team members to create seasonal promotions for spa services and products.
- Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
Food Handler
Scarbrough Renaissance Fair, Roundtable Foods
03.2022 - Current
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure. As well as working 10 hours outside.
- Handled cash transactions accurately, promoting trust between the business and its customers.
- Loaded food, dishes, and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Kept freezer and storage areas organized, optimizing workflow and reducing preparation time.
- Filled out daily shift log to record the amount of food prepared, used, and left over.
- Trained new staff on ice cream preparation and customer service protocols, improving team efficiency.
- Provided good customer service by addressing concerns or special requests promptly and professionally.
Student Esthetician
Total Transformation Institute Of Cosmetology
01.2024 - 12.2024
- Gained hands-on experience in various facial treatments, enhancing clients' skin health and confidence.
- Demonstrated proficiency in waxing services, providing smooth results while minimizing discomfort for clients.
- Expanded knowledge of advanced treatment options such as chemical peels, microdermabrasion, and LED light therapy.
- Developed strong interpersonal skills by effectively communicating with diverse clientele regarding their desired esthetic outcomes.
- Improved client satisfaction by providing personalized skincare treatments and recommendations.
- Developed strong interpersonal skills by effectively communicating with diverse clientele regarding their desired aesthetic outcomes.
- Provided pre- and post-service consultations to accurately assess clients' needs.
Babysitter
Babysitting Connection
02.2024 - 08.2024
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up the playroom.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Reassured children when upset, providing emotional support and stability.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Banquet Server
Embassy Suites Hotel
11.2022 - 10.2023
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Worked well with teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Set up glassware, liquor, and other necessary supplies for special events.
- Managed bar inventory, restocked supplies, and placed orders for spirits, beer, wines, and mixers.
- Prepared for events by setting up the bar, stocking supplies, and arranging tables.
- Managed cash handling responsibilities for the bar, ensuring accurate accounting and minimizing losses due to errors or theft.
- Arranged linens and table settings according to the seating plan and event theme.
- Handled food and beverage orders for over 800 guests for some events, delivering prompt and friendly service.
- Delivered exceptional guest experiences with attentive table service during large-scale events.
- Assisted in post-event breakdown and cleanup, ensuring venues were promptly returned to their original state.
Hostess
The Yacht Club
01.2021 - 08.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Frozen Yogurt Shop Worker
Sweet Frog Frozen Yogurt
08.2019 - 10.2020
- Developed strong product knowledge to assist customers in making informed decisions about their frozen yogurt choices.
- Boosted sales by upselling toppings, promoting limited-time offers, and suggesting popular flavor combinations.
- Operated cash register accurately, ensuring correct change was given to customers while maintaining a balanced drawer.
- Maintained a clean and welcoming environment for patrons through regular cleaning and organization tasks.
- Prepared fresh ingredients daily for toppings bar, ensuring quality and variety for customers.
- Trained new employees on store procedures.
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Processed sales transactions for cash, debit, and credit purchases.
- Used ice cream makers, blenders and frozen yogurt machines to create ice cream and yogurt.
Education
Licensed Esthetician - Skin
Total Transformation Institute
San Marcos, TX12.2024
High School Diploma -
Rockwall-Heath High School
Rockwall, TX12-2024
Skills
- Anti-aging treatments
- Microdermabrasion expertise
- Customized facial protocols
- Product recommendation expertise
- Sensitive skin care
- Eyebrow and lash tinting
- High-frequency treatments
- Manual lymphatic drainage
- Ultrasonic skin care
- Dermalogica
- LED light therapy
- Sales and upselling
- Acne treatment expert
- Continuing education commitment
- Chemical peel proficiency
- Ingredient focused
Certification
Licensed Esthetician
Dermalogica certifications
PCA certifications
Timeline
Licensed Esthetician
Massage Envy Spa
04.2025 - Current
Babysitter
Babysitting Connection
02.2024 - 08.2024
Student Esthetician
Total Transformation Institute Of Cosmetology
01.2024 - 12.2024
Banquet Server
Embassy Suites Hotel
11.2022 - 10.2023
Food Handler
Scarbrough Renaissance Fair, Roundtable Foods
03.2022 - Current
Hostess
The Yacht Club
01.2021 - 08.2022
Frozen Yogurt Shop Worker
Sweet Frog Frozen Yogurt
08.2019 - 10.2020
Licensed Esthetician - Skin
Total Transformation Institute
High School Diploma -
Rockwall-Heath High School