HIND KHOUTOUA

• Delivered customized skincare treatments, enhancing client satisfaction and loyalty.
• Perform advanced skin care: Microneedling, RF,Microdermabrasion, Chemical pee,…
• Performed all body waxing: face, eyebrows,full body…
• Performed Head Spa Massage
• Brow Lamination,tinting,shaping
• Educated clients on skincare regimens, promoting product sales and service retention.
• Conducted skin analysis to develop tailored treatment plans for diverse skin types.
• Managed inventory of skincare products, ensuring optimal stock levels for services.
• Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
• Improved clientele retention with exceptional customer service and follow-up care.
• Handled busy schedules and stayed on top of key deadlines.
• Answered phone calls and emails to schedule client appointments.
• Used social media platforms to promote salon and services.
• Advised clients on proper home-care regimens.

•Performed body wrap application, and gentle exfoliation to improve overall skin condition.

• Delivered comprehensive skin analysis to create personalized treatment plans for clients.
• Performed advanced facial treatments using innovative techniques and products to enhance client satisfaction.
• Educated clients on skincare routines and product use, fostering long-term relationships and loyalty.
• Mentored junior estheticians in best practices for treatment application and customer service excellence.
• Collaborated with management to refine training programs, enhancing staff performance and service quality.
• Streamlined appointment scheduling processes, improving operational efficiency within the studio environment.
• Recommended retail products for at-home use.
• Advised clients on proper home-care regimens.
• Stocked treatment rooms with proper supplies.
• Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
• Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
• Developed customized facial treatments for individual clients to address specific skin care needs.
• Facilitated training sessions for new estheticians, improving team skills and service quality.

• SEO optimization
• Inventory management
• Manage clients inquiries and complaints
• Develop and maintain relationship with vendors and suppliers
• Closing deals with customers
• Create, send, receive, payments invoices
• Coordinate with shipping companies

• Assisting customers and answering questions they have about their options using my extensive understanding of the in-store and online inventory.
• Preparing in-store displays to show priority items to customers and increase sale rates.
• Checking out customers with payment
• Led the store in sales for four consecutive months from May through August 2012 while working full time during my summer break.
• Promoted to shift leader and tasked with overseeing and improving sales performance for all other daytime sales associates.
• Upselling customers to a store membership plan, exceeding sales associate targets by an average of 13% each month.
• Organize the rocks of clothing, and fold them in appropriate way to meet customers needs.
• Close the cashier at the end of shift, by calculating the cash earned by the end of the day.