Summary
Overview
Work History
Education
Skills
Timeline
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Norma Arellano-Cruz

Bluffdale,UT

Summary

Accounts Receivable Specialist brining 20+ years of accounting experience carrying out all accounts receivable functions. Proficient in tracking payments, resolving billing issues and customer queries. Knowledgeable in processing payments, and calling customers on past due balances. Proficient in all aspects of accounting, including Accounts Payable.

Overview

12
12
years of professional experience

Work History

Accounts Receivable Advocate

CODALE
11.2022 - 09.2023
  • Processed customer payments via ACH's or Credit Card.
  • Made collection collection calls on Past Due Customers.
  • Verified discrepancies and resolved clients' billing issues.
  • Processed invoices from several accounts using Portal.
  • Processed customer's credit applications and pulled credit reports using Experian and D&B.

Accounts Receivable Specialist

ARCO, INC
09.2011 - 07.2021
  • Provide customer service and solved invoice discrepancies.
  • Followed up overdue payments and payment plans from clients to establish good cash flow.
  • Monitor and make collection calls on past due accounts.
  • Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
  • Processed credit card payment and ACH's over the phone.
  • Assist in Bank Reconciliation on a Daily basis.


Education

Associate of Arts - ACCOUNTING

TRADE TECH
Los Angeles
05.2004

Skills

  • Excellent Customer Service Skills
  • Able to communicate efficiently
  • Analytical skills
  • Detail Oriented
  • Team player
  • Organizational skills
  • Problem solving
  • Good writing skills

Timeline

Accounts Receivable Advocate

CODALE
11.2022 - 09.2023

Accounts Receivable Specialist

ARCO, INC
09.2011 - 07.2021

Associate of Arts - ACCOUNTING

TRADE TECH

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Norma Arellano-Cruz