Norma Bledsoe
Amentum
Martinez,GA
2027
years of professional experience
Results-driven Access Control Specialist with Amentum, skilled in incident investigation and emergency response planning. Enhanced security measures through rigorous access control systems and effective threat assessments. Proven ability to mentor staff and foster a culture of safety awareness, ensuring compliance and reducing unauthorized access incidents by 30%.
Work History
Access Control Specialist
7 Years 7 Months- Monitored access control systems to ensure compliance with security protocols.
- Conducted routine inspections of access points to identify vulnerabilities and enhance security measures.
- Collaborated with team members to address security incidents, ensuring timely resolution and reporting.
- Analyzed access logs to detect unauthorized entry attempts, improving incident response strategies.
- Mentored junior staff on best practices for maintaining secure environments, fostering a culture of safety awareness.
Security Officer
- Monitored premises to ensure safety and security of personnel and property.
- Conducted routine patrols to identify and address potential security risks.
- Responded promptly to incidents, providing detailed reports for further investigation.
- Assisted in implementing emergency response procedures during critical situations.
- Evaluated security operations, recommending improvements for enhanced safety measures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
Waitresses
6 Years 2 Months- Provided exceptional customer service, ensuring guest satisfaction and prompt issue resolution.
- Assisted in maintaining cleanliness and organization of dining area, enhancing overall guest experience.
- Collaborated with kitchen staff to ensure timely delivery of food orders during peak hours.
- Processed transactions accurately using point-of-sale system, managing cash and credit payments efficiently.
- Trained new servers on menu items, service standards, and safety protocols to ensure consistency.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Waitress Supervisor
13 Years- Oversaw daily operations, ensuring quality service and customer satisfaction.
- Managed inventory levels, coordinating timely restocking of supplies.
- Developed staff schedules to optimize coverage during peak hours.
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Trained and mentored new staff on service protocols and menu knowledge.
Education
High School Diploma
Skills
Physical security expertise
Access control systems
Incident investigation
Emergency response planning
Card Access systems
Security training
Visitor management
Visitor screening
Incident reporting
Theft prevention
Threat assessment
Bag inspections
Security threat assessment
Timeline
Access Control Specialist
Amentum
01.2019 - CurrentRead More
Waitresses
Golden Corral Buffet and Grill
02.2012 - 04.2018Read More
Waitress Supervisor
Ryan's Buffet
02.1999 - 02.2012Read More
Security Officer
Allied Universal Security Services
2015 - 01.2019Read More
Leslie County High
High School Diploma
Read More