Norma Carranza

Leader with experience developing realistic solutions to assure satisfactory consumer and customer experiences. Fluency in Spanish and expanding English. Committed to resolving problems and maintaining great communication skills.

Direct individual possessing outstanding communication, organizational and multitasking abilities. Offering 1-year background in motivating, overseeing and training 20+ employees in maintaining efficiency and meeting production goals.

• Achieved number one by completing meal-kit-madness with accuracy and efficiency.
• Became trusted and looked at by upper management to become POC(point of contact) for my department.

• Support the entire facility with necessary communication with all incoming and outgoing info regarding the outbound operations.
• Communication with incoming shift with any issues throughout the day that might/would affect their shift.
• Efficiently manage up to three production lines totaling up to 60 associates. Supervised the lines to ensure maximum production and safe work practices.
• Established a standard of proper communication between associates, Leads and Managers within outbound and inbound production.
• Formed and mentored a highly efficient team of over 20 associates leading the department in attendance and work performance.
• Maintained a constant communication between all departments to ensure accurate results.