Norma Castelan
Racine
Summary
Proven Assembly Line Worker and Tax Preparer with a track record of enhancing production efficiency and client satisfaction at Bombardier Recreational Products and BLACKSWAN FORTUNE. Skilled in using hand and power tools and fostering team collaboration. Demonstrated ability to maintain high levels of confidentiality and workplace safety, significantly improving workflow and client trust.
Overview
7
7
years of professional experience
Work History
Assembly Line Worker
Bombardier Recreational Products
03.2017 - 05.2024
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Followed protocols to enhance protection and maintain safe work environment.
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
Tax Preparer
BLACKSWAN FORTUNE
02.2020 - 01.2023
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Built strong rapport with clients through clear communication and regular updates on the status of their tax filings.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
Education
High School Diploma -
WASHINGTON PARK HIGH SCHOOL
Racine, WI05-2011
Skills
- Product assembly
- Assembly and production
- Hand and power tools
- Production lines
- Repetitive work
- Assembly line operations
- Team collaboration
- Workplace safety protocols
- Multi-tasker
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Tax Preparer
BLACKSWAN FORTUNE
02.2020 - 01.2023
Assembly Line Worker
Bombardier Recreational Products
03.2017 - 05.2024
High School Diploma -
WASHINGTON PARK HIGH SCHOOL
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