Norma Chavez
Sunnyvale,CA
Summary
Maintained clean, organized, and sanitary environments to ensure high standards of customer satisfaction and safety compliance.
Overview
2022
2022
years of professional experience
Work History
Porter Groundkeeper
Sares Regis
1250 Lakeside Drive Sunnyvale Ca 94085
08.2021 - 2025
- Maintain cleanliness of residential and commercial common areas, including lobbies, hallways, offices, and restrooms
- Handle routine cleaning tasks such as dusting, mopping, vacuuming, and trash removal
- Ensure restocking of supplies and report maintenance issues promptly
- Work as part of the facilities team to support a clean and safe living and working environment
Janitorial Technician
BMS
Redwood City, CA
03.2017 - 08.2021
- Provided cleaning services in office buildings and commercial facilities
- Performed daily janitorial duties including floor care, window cleaning, and waste disposal
- Followed safety and sanitation protocols to ensure a hygienic work environment
Housekeeper
Crowne Plaza Hotel
Palo Alto, CA
08.2015 - 01.2017
- Cleaned guest rooms and public hotel areas to high standards
- Restocked linens, toiletries, and guest amenities
- Responded promptly to guest service requests to ensure a pleasant stay
- Collaborated with housekeeping staff to meet hotel cleanliness goals
Residential Cleaner
Molly Maids
San Mateo, CA
04.2011 - 06.2015
- Delivered professional home cleaning services in private residences
- Tasks included kitchen and bathroom sanitation, dusting, vacuuming, and organizing
- Built strong relationships with clients through dependable and consistent service
House Cleaner
Marry Maids
Mountain View, CA
2006 - 2010
- Managed daily cleaning schedules to ensure timely completion of tasks and high standards.
- Trained new team members on cleaning techniques and safety protocols to enhance efficiency.
- Inspected properties for quality assurance, ensuring compliance with company standards and client expectations.
- Implemented eco-friendly cleaning practices, promoting sustainability within operational procedures.
- Maintained a safe working environment through proper use of cleaning products and equipment.
Education
No Degree - English-as-a-Second-Language Education
Roman High School
Los Angeles, CASkills
Residential & Commercial Cleaning
Hospitality Housekeeping
Floor Care (mopping, vacuuming, buffing)
Deep Cleaning & Sanitization
Teamwork & Communication
Supply Management
Safety Procedures & Protocols
Languages
Spanish: Native
English: Conversational
Timeline
Porter Groundkeeper
Sares Regis
08.2021 - 2025
Janitorial Technician
BMS
03.2017 - 08.2021
Housekeeper
Crowne Plaza Hotel
08.2015 - 01.2017
Residential Cleaner
Molly Maids
04.2011 - 06.2015
House Cleaner
Marry Maids
2006 - 2010
No Degree - English-as-a-Second-Language Education
Roman High School