Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Norma Collins

Mount Washington,KY

Summary

Accomplished Food Attendant with many years of experience in food service industry. Detail-oriented with acute multi-tasking abilities. Proven leader with keen problem-solving and resolution skills.

Overview

31
31
years of professional experience

Work History

Food & Beverage Service

Pendennis Club
Louisville, KY
12.2012 - Current
  • Assisted in developing strategies for improving the overall quality of food service delivered by wait staff members.
  • Collaborated with other departments such as Human Resources, Maintenance, Food Services and Administration on various projects.
  • Followed all safety and sanitation policies when handling food and beverages.

Receptionist Administrator

Pendennis Club
Louisville, KY
12.2011 - Current
  • Greeted visitors and customers warmly, offering refreshments as appropriate.
  • Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
  • Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
  • Maintained reception area cleanliness and tidiness.

Food & Beverage Operational Assistant

Louisville Boat Club
Louisville, KY
04.1993 - 10.2009
  • Created daily shift schedules for the food and beverage staff.
  • Maintained accurate records of all inventory, supplies and equipment.
  • Conducted regular stock checks to ensure adequate levels of consumables were available.
  • Assisted in developing standard operating procedures for food and beverage operations.

Education

High School Diploma -

DuPont Manuel High School
Louisville, KY
05-1972

Skills

  • Food Handler Certification
  • Diagnostic Services Monitoring
  • Client-focused service
  • Food safety procedures
  • Professional Service Standards
  • Food and beverage preparation

Accomplishments

  • Employee of the Quarter

References

References available upon request.

Timeline

Food & Beverage Service

Pendennis Club
12.2012 - Current

Receptionist Administrator

Pendennis Club
12.2011 - Current

Food & Beverage Operational Assistant

Louisville Boat Club
04.1993 - 10.2009

High School Diploma -

DuPont Manuel High School

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Norma Collins