Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Norma Corona

Palmdale,CA

Summary

At Walmart, I excelled as a Floor Associate, leveraging my product knowledge expertise and customer engagement skills to enhance customer satisfaction and drive sales. My proactive approach in addressing customer needs and managing inventory effectively led to a noticeable improvement in store efficiency and customer loyalty.

Overview

18
18
years of professional experience

Work History

Floor Associate

Walmart
11.2004 - 08.2022
  • Processed transactions efficiently at checkout, ensuring accurate pricing and promoting a positive image of the store brand.
  • Demonstrated strong problem-solving skills by addressing customer inquiries or concerns quickly and effectively.
  • Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
  • Improved sales performance by actively engaging with customers on the floor, understanding their needs, and recommending suitable products.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Handled customer returns and exchanges professionally, maintaining customer loyalty and satisfaction.
  • Assisted in inventory management, accurately tracking stock levels and aiding in restocking efforts for seamless replenishment of merchandise.
  • Reviewed and analyzed claims to ensure accuracy, completeness, and compliance with company policies.

Education

High School Diploma -

Colegio Iberoamericano De Mexico
Mexico City
07-1987

Skills

  • Customer Engagement
  • Shelf Stocking
  • Product Knowledge Expertise
  • Cleanliness and hygiene

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Floor Associate

Walmart
11.2004 - 08.2022

High School Diploma -

Colegio Iberoamericano De Mexico

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Norma Corona