Norma Fabiola Chacón
Private Families
Port St Lucie,Florida
2
Languages
6
years of professional experience
Personable, hardworking bilingual professional with over 20 years of experience providing personal assistance to families, including 17 years with one family. Additional experience in customer service, scheduling, front desk operations, and office software. Seeking a part-time remote customer service, administrative, or client support role. Willing to complete company training and learn new systems.
Work History
Independent Personal Assistant
- Assisted families with weekly grocery shopping and errands based on their needs.
- Used a personal vehicle to complete shopping trips, errands, and deliveries.
- Communicated with families to confirm requests and coordinate tasks independently.
- Provided support to the same family for 17 years, building a long-term working relationship.
- Over 20 years of experience
Front Desk, Checkout and Scheduling
5 Years 8 Months- Coordinated appointments and updated scheduling information using office software.
- Provided front desk service, answered questions, and assisted with registration and checkout.
- Communicated with the public in English and Spanish to explain information and assist with requests.
- Supported social media tasks and entered and reviewed registration and insurance information.
- Systems used: Exscribe, Intergy, and eClinicalWorks.
Education
Medical Billing And Coding
Skills
Customer service and public-facing support
Front desk operations
scheduling
and administrative support
English and Spanish communication
Social media support
Friendly
approachable personality and strong work ethic
Willingness to learn and participate in company training
Experience using business software to enter and review information
Personal Information
Title: CUSTOMER SERVICE AND OFFICE SUPPORT
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Front Desk, Checkout and Scheduling
International Orthopedics Specialists
01.2021 - 09.2026Read More
Independent Personal Assistant
Private Families
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Florida Career College
Medical Billing And Coding
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