Norma Hardy
Sacramento,CA
Summary
Excelled in maintaining accurate student records and fostering positive relationships, demonstrating exceptional organizational skills and a commitment to continuous improvement.
Demonstrates positive communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills.
Overview
28
28
years of professional experience
Work History
Program Records Technician
Sacramento Unified School District
01.1989 - 06.2017
- Scanned paper documents into computer and assigned identification numbers to incoming special education students.
- Engaged in daily communications with not only the district staff members and the school site personnel but also with the many parents who called with concerns
- Input data into computer programs and filing systems.
- Verified accuracy of confidential information that had been uploaded into the students files daily.
- Followed up with special education staff regarding any missing information or reports to complete the student records.
- Transferred the student records to other districts per their requests
CSP
H&R Block
02.2008 - 04.2010
- Worked effectively in fast-paced environments.
- Developed and maintained courteous and effective working relationships.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Education
High School Diploma -
Hiram Johnson High School
Sacramento, CASkills
- Customer and client relations, I really enjoy interacting with people
- Scheduling appointments
- Greeting and Seating Clients
- Document Management
- Data inputting
- Microsoft word
Timeline
CSP
H&R Block
02.2008 - 04.2010
Program Records Technician
Sacramento Unified School District
01.1989 - 06.2017
High School Diploma -
Hiram Johnson High School
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