Norma Lopez
Washington,Utah
Summary
Insurance Sales Agent with in-depth policy and regulations knowledge. Skillful in advising current and potential clients on insurance coverage plans and processing applications, payments and corrections. Experienced delivering customer service and administrative excellence, including clerical support and public interaction. Self-motivated work ethic to perform effectively in a independent environment.
Overview
7
7
years of professional experience
Work History
Insurance Sales Agent Assistant
Famers Insurance
09.2016 - Current
- Enhanced client satisfaction by providing exceptional customer service and addressing inquiries promptly.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Delivered accurate quotes to prospective clients quickly, demonstrating promptness and professionalism that reflected positively on the agencies reputation.
- Followed up promptly with interested clients to close sales.
- Identified opportunities for cross-selling additional insurance products based on comprehensive analysis of clients'' needs.
Education
No Degree - Paralegal
Westminster College
Salt Lake City, UT08.1996
No Degree - Accounting And Business Management
LDS Business College
Salt Lake City, UT03.1988
No Degree - General Studies
University of Utah
Salt Lake City, UT01.1975
Skills
- Organizational skills
- Strong communication
- Insurance product knowledge
- Attention to detail
- Licensed Insurance Agent
- Tax Return Preparation
Languages
Spanish
Professional Working
Timeline
Insurance Sales Agent Assistant
Famers Insurance
09.2016 - Current
No Degree - Paralegal
Westminster College
No Degree - Accounting And Business Management
LDS Business College
No Degree - General Studies
University of Utah
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