Norma Lynch
Lithonia,GA
Summary
Organized and results-oriented Planner excels at seeing big picture and creating plans to achieve business objectives. Adept at leveraging data-driven insights and implementing proactive solutions to deliver cost-effective and timely results. Possesses strong communication, customer service and problem-solving skills.
Overview
29
29
years of professional experience
Work History
Planner Buyer
Wellstar Health System
06.2023 - Current
- As Planner Buyer I serve as a Replenishment Specialist.
- Responsible for planning, forecasting supplies for the Distribution Center.
- Manage select suppliers to ensure on time deliveries while managing inventory levels to prevent stock outs. Review MRP report to ensure forecast stock levels are adequate.
- 20+ years of experience working closely with Receiving and Accounts Payable to ensure all discrepancies are resolved in a timely manner.
- Optimized inventory control, reducing waste and improving cost efficiency.
- Collaborated with cross-functional teams to align goals and ensure project success.
Buyer II
Emory Healthcare Of Atlanta
04.2016 - 05.2023
- Serviced and Purchased med/surg supplies for assigned department across the Emory system.
- Worked open Po Backorder report to ensure all deliveries were made in a timely manner.
- Worked closely with Receiving And Accounts Payable to ensure all receipts/pricing issues were resolved to prevent payment delays.
Capital Buyer
Dekalb Medical Center
05.2004 - 04.2016
- Capital Buyer and Customer Service for 20+ years
- Well experienced with managing under stress and getting the job done in a timely manner.
- Served as a skilled driven Purchasing Professional with extensive expertise in buying medical supplies and services, capital procurement along with strong communication skills. An analytical, creative, and organized professional who brings a fresh approach to vendors and customers. Maintained expediting and discrepancy reports on a daily basis to endure orders were being delivered in a timely manner.
- Validated all products and pricing via GHX, Partners and any local agreements
- Developed strong working relationships with key internal stakeholders to align procurement strategies with overall business objectives.
Customer Service Rep II
Children's Healthcare Of Atlanta
05.2005 - 07.2007
- Provided over 28+ years of experience of outstanding customer service.
- Answered constant flow of customer calls with minimal wait times to avoid on hold wait times. Updated account information to maintain customer records.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Sr Buyer
Children's Healthcare of Atlanta
07.1999 - 05.2004
- Maintained 20+ year of customer and vendor relationship through outstanding communication skills.
- Trained and served as Lawson Super User to train new employees on Lawson Software.
- Served as first escalation for customers, buyers and vendors while implementing team values.
- Ran reports daily to ensure that buyers' were maintaining their discrepancy report on a daily basis. Researched items and provided substitutes for items on backorder.
Lead Buyer
West Paces Medical
02.1995 - 06.1999
- Managed a team of buyers, providing guidance and support to ensure optimal performance and professional growth.
- Purchased all stock inventory for entire Hospital System while conducting cycle counts and adjusted stock counts to ensure accuracy of stocked items.
- Collaborated with clinical personnel and department managers to resolve critical backorder issues
Education
Associates - Business
New York Career Institute
New York, NY10.1986
Skills
- Communications management
- Data Management
- 20 years of Lawson Software Experience
- Self Motivator
- Powerful Negotiator
Timeline
Planner Buyer
Wellstar Health System
06.2023 - Current
Buyer II
Emory Healthcare Of Atlanta
04.2016 - 05.2023
Customer Service Rep II
Children's Healthcare Of Atlanta
05.2005 - 07.2007
Capital Buyer
Dekalb Medical Center
05.2004 - 04.2016
Sr Buyer
Children's Healthcare of Atlanta
07.1999 - 05.2004
Lead Buyer
West Paces Medical
02.1995 - 06.1999
Associates - Business
New York Career Institute
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