NORMA MADRID
Midland,TX
Summary
Highly organized and bilingual administrative professional with extensive experience in oil and gas. Proven track record supporting executives, managing complex schedules, and overseeing office operations. Skilled in customer service, regulatory compliance, and industry-specific software.
Overview
13
13
years of professional experience
Work History
Project Coordinator
Expanse Electrical
Odessa, TX
08.2025 - Current
- Coordinated project schedules, ensuring timely completion of electrical installations and services.
- Managed communication between clients, contractors, and team members to facilitate project progress.
- Developed and maintained project documentation, enhancing clarity and accountability across teams.
- Oversaw procurement processes for materials and equipment, optimizing resource allocation for projects.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Created job files for each project and maintained current data in each file.
- Maintained database and spreadsheets with accurate inventory and status.
- Responded to requests for information on materials to inquiring parties.
- Assisted with onboarding newly hired staff members and coached on task prioritization.
- Established rapport and engaged with stakeholders to build lasting professional relationships.
Administrative Assistant II
Independent Professional Management
Midland, TX
01.2022 - 2025
- Provide high-level administrative support for a team of 30 executives, including two General Managers.
- Manage and streamlined multiple calendars to effectively schedule meetings, dedicated work times, travel, and team-building activities, boosting team productivity and coordination.
- Coordinate expense reports, meeting agendas, invoicing, and bill payments to streamline financial and organizational efficiency.
- Strengthened partnerships and enhanced operational effectiveness by collaborating with Chevron's Integrated Operations Center (IOC) and Southern Delaware Basin (SDB) teams.
Multi-Department Assistant
Gradiant Energy Services
Midland, TX
01.2018 - 01.2022
- Assisted the Health, Safety & Environment (HSE) department with Driver Qualification (DQ) files for DOT, along with safety records and the distribution of Personal Protective Equipment (PPE).
- Developed and executed comprehensive office policies and procedures, improving organizational efficiency, compliance, and employee productivity.
- Handled all elements of DOT personnel processing (onboarding, certification check, drug screens, physicals, and benefit enrollment).
- Managed efficient office operations to include phones, filing systems, inventory, onboarding, payroll, and employee housing.
Administrative Assistant/Secretary/Clerk
Global Personnel, Bellview Baptist Church, Staffing Resources
Midland, TX
01.2016 - 01.2018
- Responded to public bids and created contracts for roadway improvements.
- Handled phone calls, company email, financial reports, invoice coding, accounts payables, and guest security credentials.
Receptionist
Law Office of Roy L. Scott
Midland, TX
01.2013 - 01.2016
- Conserved attorney time by reading, researching, and verifying reports and legal documents. Prepared courtroom visuals.
- Directed and optimized billable hours, court schedules, and document submissions to enhance process efficiency and ensure compliance with deadlines.
- Enhanced evidence collection processes and anticipated litigation changes.
Skills
- Bilingual communication
- Efficient calendar management
- Oil and gas management
- Effective time management
- Accounts receivable management
- Regulatory adherence for DOT standards
- Human resources administration
- Oildex Coding Software
- QuickBooks & iSeries
- GoCo & ADP Software
- Data analysis using spreadsheets
- Time management
- Problem-solving
- Documentation management
- Collaborative decision-making
- Flexible and adaptable
- Attention to detail
Timeline
Project Coordinator
Expanse Electrical
08.2025 - Current
Administrative Assistant II
Independent Professional Management
01.2022 - 2025
Multi-Department Assistant
Gradiant Energy Services
01.2018 - 01.2022
Administrative Assistant/Secretary/Clerk
Global Personnel, Bellview Baptist Church, Staffing Resources
01.2016 - 01.2018
Receptionist
Law Office of Roy L. Scott
01.2013 - 01.2016