Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Norma Nebarez

Mission,TX

Summary

Dynamic manager with a proven track record at Ttechsolutions, excelling in team leadership and customer service. Enhanced employee engagement and satisfaction through effective decision-making and communication. Successfully resolved disputes, ensuring high-quality service delivery in a professional environment. Committed to achieving organizational goals while fostering a motivated workforce. Handled customers escalations regarding their bank accounts .

Overview

7
7
years of professional experience

Work History

Teacher's Assistant

Region One
05.2022 - 05.2024
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Maintained safety and security by overseeing students in recess environments.

Manager

Ttechsolutions
02.2017 - 10.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

Highschool -

Palmview Hs
Mission, TX
2014

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • bilingual

Languages

Spanish
Full Professional

Timeline

Teacher's Assistant

Region One
05.2022 - 05.2024

Manager

Ttechsolutions
02.2017 - 10.2020

Highschool -

Palmview Hs

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Norma Nebarez