Norma Osorio
Perris,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Warehouse Operations Associate I (W1)
Iherb
Moreno Valley, California
10.2021 - 09.2025
- Operated forklifts, pallet jacks, and other material handling equipment to move product within the warehouse.
- Maintained accurate inventory records using warehouse management systems.
- Performed regular cycle counts to verify inventory accuracy in the system.
- Collaborated with team members to achieve daily operational goals and objectives.
- Ensured compliance with safety protocols during all warehouse activities.
- Report any discrepancies or damaged merchandise immediately upon discovery.
Warehouse Operations Lead (W4)
Iherb
Moreno Valley, California
09.2025 - Current
- Provided leadership and guidance to warehouse personnel regarding job duties and performance expectations.
- Planned and coordinated daily operations for the warehouse team.
- Coordinated team activities to meet shipping and receiving schedules.
- Counted boxes and units on loading docks to verify accuracy of work orders.
- Established and maintained good relations with customers, vendors, and transport companies.
- Assisted in resolving customer complaints related to deliveries or product quality issues.
Education
Some College (No Degree) - Computer Engineering
Universidad Autonoma De Baja California, Mexicali,
Mexicali, MexicoSkills
- Material handling operations
- Receiving and processing shipments
- Team coordination
- Cycle counting
- Punctual and dependable
- Multitasking and organization
- Problem solving
- Microsoft Excel
- Basic computer proficiency
- Data entry
- Google sheets
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Warehouse Operations Lead (W4)
Iherb
09.2025 - Current
Warehouse Operations Associate I (W1)
Iherb
10.2021 - 09.2025
Some College (No Degree) - Computer Engineering
Universidad Autonoma De Baja California, Mexicali,