Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Norma Oviedo

Human Resources
Bronx,NY

Summary

Resourceful, energetic, and competent employee. Solid communication and leadership skills with background in paralegal and retail. Technically proficient in Microsoft Excel, and Word.

Overview

15
15
years of professional experience
4
4
years of post-secondary education
1
1
Language

Work History

Worker’s Compensation Paralegal

Ugalde & Rzonca, LLP
Bronx, NY
05.2015 - Current
  • Manage all aspects of hearing preparations
  • Review and organize claim documentation including but not limited to medical records and employment records, vocational rehabilitation reports, Division of Labor claims, and opposing party documentation
  • Conduct informal witness interviews and prepare client for hearing
  • Manage billing and accounting for 100% of claims
  • Re-evaluate disputed issues with attorney
  • Coordinate transportation requests and needs with carrier
  • Obtain required and all necessary medication approvals and treatments for client

Pharmacist Assistant

Bronx Care Pharmacy
Bronx, NY
05.2007 - 04.2015
  • Assisted licensed pharmacists dispense prescription medication
  • Provided friendly customer service and help them with insurance problem
  • Established and maintained 100% of patient profiles
  • Verified prescriptions and set price based on insurance information
  • Processed incoming prescriptions and refills, ensured all drugs are secured and stored
  • Maintained working environment in workable conditions

Education

Bachelor of Science - Human Services

Boricua College
Bronx, NY
01.2020 - 12.2021

Associate of Arts - Public Interest Paralegal

Hostos Community College
Bronx, NY
01.2013 - 06.2015

Skills

Document filing

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Additional Information

  • Excellent interpersonal, listening and communication (both written and spoken) skills
  • Attention to detail, aptitude for problem solving, teamwork
  • Experience and training in medical and pharmaceutical terminology
  • Detail- oriented and resourceful in completing projects
  • Ability to multi-task effectively

Timeline

Bachelor of Science - Human Services

Boricua College
01.2020 - 12.2021

Worker’s Compensation Paralegal

Ugalde & Rzonca, LLP
05.2015 - Current

Associate of Arts - Public Interest Paralegal

Hostos Community College
01.2013 - 06.2015

Pharmacist Assistant

Bronx Care Pharmacy
05.2007 - 04.2015

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Norma OviedoHuman Resources