Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline

Norma Perez

Summary

Knowledgeable and efficient Sr. Lead Mortgage Loan Processor/ Jr. Underwriter with 10+years of experience in financial and lending offices. Works exceptionally well in fast-paced environments driven by tight deadlines.

Overview

13
13
years of professional experience

Work History

Sr. Loan Processor

CrossCountry Mortgage
04.2022 - 09.2022
  • Provide comprehensive loan packages for underwriters for approval
  • Work with underwriters and borrowers to resolve outstanding issues that arise
  • Strong analytical, problem solving and negotiations skills
  • Analyze Credit, income, tax returns, and asset documents
  • Provide options within guidelines and makes recommendations if borrowers may qualify for suitable programs.
  • Evaluated approvals against established bank and government lending standards.
  • Reviewed financial statements and contacted institutions and customers to clarify details.
  • Looked over and approved various types of loans.

Sr.Loan Processor/ Conventional Jr. Underwriter

LendUS LLC
09.2014 - 04.2022
  • Provided product information and resolved concerns to assist customers
  • Obtained and compiled copies of loan applicants' credit histories, corporate financial statements and other financial information
  • Analyzed applicants' financial status, credit and property evaluations to determine feasibility of granting loans
  • Approved loans within specified limits and referred loan applications outside those limits to management for approval
  • Stayed abreast of new types of loans, financial services and products to better meet customers' needs
  • Responsible for ordering third party documentation including, but not limited to, property survey, flood certificate, title commitment, employment verification, and payoff information
  • Verified vendor orders are complete and invoices received, and all are in applicant's file
  • Fast-paced work environment and meet tight deadlines for submission to UW, and prepping files for Docs
  • Ensure loan documentation completeness and accuracy

Loan Processing Manager

Broadview Mortgage
12.2009 - 09.2014
  • Assigning and monitored loan pipelines of each Loan Processor to ensure all loans are moving in a timely manner and that members are being contacted in a timely manner
  • Evaluating calls with designated Quality Control (QC) tool between members and Loan Processors to ensure that Loan Processors are providing legendary service
  • Serving as point of contact on any escalations
  • Auditing files periodically to verify procedures are being followed and that all legally-required paperwork is being completed and is in adherence with deadlines, laws and regulations
  • Assists in training new loan processors and other processing personnel
  • Prepares opening packages and disclosures in a timely fashion

Education

High School Diploma -

Carpinteria High School

Skills

  • FNMA/FHLCM, FHA/VA ,USDA Knowledge
  • Encompass, Calyx Point, Blend
  • CalHFA and Chenoa knowledge
  • Data Verify, Fraud Check
  • Credit Reporting Software
  • AUS/LP and GUS
  • FHA Connection/VA Weblgy

Accomplishments

  • Achieved 4th place Top Loan Processor for closing 660 + loans in 2020.
  • Assisted 19 Loan Officers and 5 Loan Assistance while maintain 5 Loan Officers in the Top 20 Leaderboard.

Languages

Spanish
Native or Bilingual

References

  • Sherri Starr - Loan Processing Manager -CrossCountry Mortgage -(925) 391-7419
  • Kim Motta-Mitchell - Manager - Golden One Credit -(925)200-6026
  • Jennifer Ellison - Loan Officer- CrossCountry Mortgage - (805) 452-1838
  • Leah Gaona- Loan Officer- CrossCountry Mortgage -(805) 895-1312
  • Michele Herrera- Santa Barbara Branch Manager/Loan Officer- CrossCountry Mortgage- (805) 680-0066

Timeline

Sr. Loan Processor - CrossCountry Mortgage
04.2022 - 09.2022
Sr.Loan Processor/ Conventional Jr. Underwriter - LendUS LLC
09.2014 - 04.2022
Loan Processing Manager - Broadview Mortgage
12.2009 - 09.2014
Carpinteria High School - High School Diploma,

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Norma Perez