Norma Pichardo
New York
Summary
Dynamic EKG Technician with proven expertise at Clinica Guerra, excelling in patient care and safety protocols. Demonstrated strong customer service and multitasking abilities while managing front desk operations. Committed to maintaining a clean and efficient lab environment, ensuring optimal patient comfort and satisfaction during procedures.
Overview
11
11
years of professional experience
Work History
EKG Technician
CLINICA GUERRA
Corona
01.2016 - Current
- Ensured that all supplies necessary for performing EKG tests were stocked adequately.
- Instructed patients on proper positioning for EKG testing and ensured their comfort during the procedure.
- Maintained cleanliness in the lab environment by sterilizing instruments after use.
- Ensured that all safety protocols were followed at all times while performing EKG tests on patients.
Front Desk Assistant
CLINICA GUERRA
Corona
08.2014 - Current
- Managed inventory levels for office supplies, ensuring adequate stock was available at all times.
- Scheduled appointments for clients and staff members.
- Answered incoming calls, responded to voicemails and transferred calls as needed.
- Organized filing system for customer records and documents.
- Processed payments from customers using cash, credit cards or checks.
- Provided administrative support to management team when needed.
- Performed data entry of patient information into computer systems.
- Assisted with the preparation of daily bank deposits.
- Updated office calendars with new appointments and accommodated last-minute schedule changes.
- Maintained inventory of office supplies, ensuring availability and cost-effectiveness.
- Answered office phone and emails to schedule appointments, answer questions and document information.
Education
High School Diploma -
SAN VICENTE DE PAUL
DOMINICAN REPUBLIC06-1984
Skills
- The ability to work well with others
- Patience and the ability to remain calm in stressful situations
- Customer service skills
- computer skills
- Multitasking ability
- professionalism
Languages
Spanish
Professional
English
Professional
Timeline
EKG Technician
CLINICA GUERRA
01.2016 - Current
Front Desk Assistant
CLINICA GUERRA
08.2014 - Current
High School Diploma -
SAN VICENTE DE PAUL
Similar Profiles
Somalia MontesSomalia Montes
Medical Office Administrative Assistant at Clinica GuerraMedical Office Administrative Assistant at Clinica Guerra
Wilfredo José Ruiz RodríguezWilfredo José Ruiz Rodríguez
Jefe de terreno at GRACIELA MARGARITA GUERRA GUERRAJefe de terreno at GRACIELA MARGARITA GUERRA GUERRA
Jacob TuckerJacob Tucker
Workhand at Guerra Home ImprovementWorkhand at Guerra Home Improvement
Alexandra HortonAlexandra Horton
Live-Out Nanny at The Saperstein FamilyLive-Out Nanny at The Saperstein Family
Jennifer MayaJennifer Maya
Portfolio Property Manager at Manhattan Skyline Management CorpPortfolio Property Manager at Manhattan Skyline Management Corp