Summary
Work History
Education
Skills
Languages
Timeline
Generic

Norma Rios

Georgetown,TX

Summary

Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance. Enhanced patient experience through efficient blood draws and effective communication, ensuring comfort and trust. Committed to maintaining high standards of safety and specimen handling, contributing to improved phlebotomy processes.

Work History

Phlebotomist

  • Developed and implemented strategies to improve phlebotomy processes.
  • Followed established safety protocols and standards to minimize risk of infection and injury.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Verified patients' identification for proper sample collection.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Collected blood samples using vacutainer tubes, tourniquets, butterfly needles, and straight needles.
  • Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
  • Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
  • Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
  • Enhanced patient experience by performing blood draws quickly and efficiently.
  • Contributed to maintenance of patient records, ensuring accurate and up-to-date information was available for healthcare providers.
  • Improved patient comfort and trust with compassionate communication and professional bedside manner.

Education

Premont High School
Premont, TX

Certificate -

Phlebotomy Training Specialists
Austin, TX

Bachelor of Science in Nursing

Austin Community College
Austin, TX
06-2028

Skills

  • Proficient in venipuncture techniques
  • Phlebotomy order of draw
  • Compassionate patient assistance
  • Specimen handling
  • Experience with HIPAA standards
  • Healthcare office management
  • Emergency response training

Languages

English
Full Professional

Timeline

Phlebotomist

Premont High School

Certificate -

Phlebotomy Training Specialists

Bachelor of Science in Nursing

Austin Community College
Norma Rios