Norma Schlager
Las Vegas,NV
Summary
Accomplished Registered Nurse Case Manager with 16+ years of experience dedicated to quality care of diverse patients. Skillfully blend hands-on skills with advanced background in Home Health & Professional settings. Work effectively with all levels of healthcare providers, physicians and administrators to address patient needs. Certified Wound Care Nurse with over 16+ years of healthcare industry experience. Proficient in educating patients, family and nursing staff about preventive measures and techniques to optimize wound healing. Hardworking with flexible schedule to accommodate service needs. Eager to parlay patient care expertise to rewarding new position.
Overview
16
16
years of professional experience
Work History
Nurse Navigator
Syneos Health (inVentiv) - GSK Pharmaceuticals
Somerset, NJ
05.2022 - Current
- Provided information about health system navigation, patient rights and health information privacy.
- Coordinated appropriate and efficient delivery of healthcare services to promote optimal outcomes by assessing and matching unmet needs with referrals and support services.
- Synchronized care with multidisciplinary team to promote timely follow-up of treatment and supportive care recommendations.
- Educated family members and caregivers on patient care instructions.
- Advocated for and strived to protect health, safety and rights of patient.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
RN Case Manager
Southwest Home Health
Las Vegas, NV
11.2021 - 04.2022
- Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
- Negotiated with suppliers and vendors to procure medical equipment, supplies and services.
- Assessed and examined patients and documented history of current and previous conditions, diseases and injuries along with medications currently being taken.
- Effectively communicated with physicians regarding patient needs, performance, medications and changes.
- Completed initial assessments of patients and family to determine and address individual home care needs. ·
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
Registered Nurse Case Manager
Infinity Hospice Care
Las Vegas , Nevada
06.2018 - 08.2021
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Managed and streamlined referral queues of up to 23 by efficiently prioritizing patients and clearing insurance obstacles.
- Assessed and examined patients and documented history of current and previous conditions, diseases and injuries along with medications currently being taken.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Followed all instructions for medication administration and treatment plans as prescribed by physicians
- Actively engaged in on-call rotations to deliver continuous quality care to patients
- Administered medications and treatments as prescribed by physicians
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care
- Educated and supported home healthcare providers with training, guidance, mentoring and resources required to achieve objectives."
RN Staff Nurse
Men’s Ageless Health
Las Vegas, NV
06.2017 - 11.2018
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Collected blood, tissue and other laboratory specimens and prepared for lab testing.
- Identified patient care requirements by establishing personal rapport with patients and families.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Monitored patient reactions to drugs and carefully documented findings.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
Patient Educator
Syneos Health (inVentiv) - GSK Pharmaceuticals
Morrisville, NC
04.2017 - 06.2018
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Reviewed patient progress to document effects of any prescribed medication.
- Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
- Helped programs improve outreach efforts and results with fresh designs for educational materials and visual aids.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Worked closely with other members of collaborative team to maintain optimum levels of communication to effectively and efficiently complete projects.
- Educated family members and caregivers on patient care instructions.
Aesthetic Registered Nurse
Med Spa At Summerlin
Las Vegas, NV
06.2006 - 01.2016
- Performed thorough examinations and assisted in development of treatment plans in coordination with specialists.
- Researched and compiled daily reports and patient statistical data for surgical services, documenting assessment results, interventions, medications and treatment changes.
- Prepared referrals to other healthcare professionals and clinics based on evaluations, budgets and needs.
- Standardized procedures and improved efficiency through cataloging of surgical services equipment, eliminating discrepancies and shortages.
- Collaborated with multidisciplinary teams to formulate and implement individual care plans.
- Directed quality assurance program focused on meeting hospital and clinical standards for patient and staff safety.
- Recorded details regarding therapies to keep patient charts updated.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Education
Bachelor of Science - Nursing
University of Phoenix
Tempe, AZAssociate of Science - Nursing
College of Southern Nevada
Las VegasHigh School Diploma -
Pacific High School
San Bernardino, CASkills
- Case Management
- Patient Care
- Treatment Planning
- HIPAA Compliance
- Pain Management
- Medication Administration
- Patient Assistance
- Home Health Care
- Discharge Planning
- Medication Management
- Patient Care Coordination
- Wound Care
Timeline
Nurse Navigator
Syneos Health (inVentiv) - GSK Pharmaceuticals
05.2022 - Current
RN Case Manager
Southwest Home Health
11.2021 - 04.2022
Registered Nurse Case Manager
Infinity Hospice Care
06.2018 - 08.2021
RN Staff Nurse
Men’s Ageless Health
06.2017 - 11.2018
Patient Educator
Syneos Health (inVentiv) - GSK Pharmaceuticals
04.2017 - 06.2018
Aesthetic Registered Nurse
Med Spa At Summerlin
06.2006 - 01.2016
Bachelor of Science - Nursing
University of Phoenix
Associate of Science - Nursing
College of Southern Nevada
High School Diploma -
Pacific High School
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