UDUAK AKPAN-AKANBI
MIDLOTHIAN,TX
Summary
Dedicated Nurse with background in coordinating patient care and facilitating communication between healthcare professionals, patients, and families. Strong understanding of treatment plans, medical terminology, and insurance procedures. Demonstrated ability to guide patients through complex medical processes while ensuring physical comfort and emotional support. Proven record of improving patient satisfaction and adherence to treatment plans in previous roles.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Nurse Navigator
Syneos Health (inVentiv) - Endo Pharmaceuticals
DALLAS, TX
04.2022 - Current
- Responsible for clinical education initiatives developed by the client(Theratechnologies) for the proper use and administration of client products. Educate patients telephonically and virtually to provide support, enhance patient experience, and assist in the coordination of available resources.
- Provision of follow-up, predetermined intervals during the therapeutic process. Comply, per business rules, with HUB and patient care coordinators, specialists, and matrix partners, with the goal of optimizing the patient experience.
Medical Adherence Nurse
Whitman-Walker Health
Washington, DC
05.2018 - 02.2022
- Work with multidisciplinary team to provide support to newly diagnosed HIV patients through education, counselling and access to care and treatment
- Utilized innovative care models to promote better care outcomes in primary and specialty care patients with complex treatment adherence issues by developing medication adherence plans and referrals to appropriate services
- Perform medication reconciliation for new patients to mitigate the risk of medication errors
- Perform social determinants of health (SDoH) assessments for patients to identify potential issues that may influence health outcomes and medication adherence
- Assist care team with prioritizing identified SDoH needs and patient referrals to appropriate services and resources
- Acts as case manager liaison to medical providers; participates in case conferencing with medical staff to share pertinent information about the patient's current environmental and medical status.
Medical Case Manager
Nashville Cares
Nashville, Tennessee
02.2015 - 05.2016
- Managed about 160 clients and achieved over 90% treatment compliance rates, high rates of retention in care, as well as comprehensive client outcomes
- Implemented a comprehensive plan to provide integrated services to over 160 clients
- Supported over 150 clients to secure access to health insurance, housing, education, legal and other community services
- Conducted periodic chart reviews to identify treatment failure candidates and developed follow up plans
- Developed routine reports and documentation on services provided to clients.
Senior Clinical Service Associate
Center for Integrated Health Care Programs (CIHP)
Abuja, Nigeria
10.2012 - 05.2014
- Conducted baseline assessments and led data collection exercises to provide PMTCT and family planning services at over twenty (20) health facilities in Nigeria
- Provided oversight of data collection exercises through extensive chart abstractions at over 20 health facilities and ensured compliance with research quality standards
- Supported development of workplans and budgets for research study and training of over 45 clinical staff on study protocols
- Developed and managed communications plan with researchers and study subjects and supported recruitment of 200 study subjects.
Adherence & Psychosocial Care & Support Associate
Center for Integrated Health Care Programs (CIHP)
Abuja, Nigeria
10.2011 - 09.2012
- Supported the management of HIV/AIDS treatment program by ensuring treatment compliance and provision of psychosocial care
- Trained and supervised over 65 community health care workers on provision of treatment adherence counseling and psychosocial support
- Developed and implemented protocols to assess and monitor program quality based on stipulated program quality benchmarks using standards of care and models of care
- Led Onsite facility staff in periodic chart abstraction exercises to identify gaps in service delivery and assess priority quality indicators
- Supported the expansion and scale-up of HIV/AIDS treatment services to 85 healthcare facilities
- Supported the establishment of collaborations with 20 community organizations to support treatment patients in their various communities.
Quality Assurance, Adherence & Psychosocial Care Officer
Columbia University International Center for AIDS Care and Treatment Programs (ICAP)
Abuja, Nigeria
02.2010 - 09.2011
- Coordinated implementation of program quality standards and treatment adherence as well as provision of psychosocial care and support for over clients at over 75 health facilities
- Designed and implemented programs to encourage persons living with HIV to create or participate in support groups
- Facilitated trainings for healthcare workers on adherence to HIV care and treatment and palliative care
- Analyzed program data using a unified reporting system to assess quality on key reporting indices
- Developed routine program reports and documentation on program quality indices and related outputs.
Family Health & Ante-Natal Nurse
Federal Medical Center Gusau
Gusau, Nigeria
09.2008 - 07.2009
- Supported provision of palliative and preventive HIV/AIDS services to patients and supported pre-natal clinics by providing Prevention of Mother to Child Transmission of HIV/AIDS (PMTCT) and Immunization services
- Supported 5 clinics per week and provided services to over 300 women per week
- Completed weekly reports and documentation on provision of services.
Education
Registered Nurse (R.N) -
Ahmadu Bello University
Zaria, Nigeria01.2017
Bachelor of Nursing Science (B.N Sc.) -
Ahmadu Bello University
Zaria, Nigeria01.2008
Skills
- HIV Care
- Nurse Management
- Patient Education
- Clinical Interventions
- Non-Clinical Interventions
- Patient Centered Medical Home (PCMH) Model
- Management Support
- Nursing Staff
- Medical Assistants
- Multidisciplinary Team
- Newly Diagnosed HIV Patients
- Medication Adherence
- Social Determinants of Health (SDoH) Assessments
- Case Management
- Integrated Services
- Health Insurance
- Housing
- Education
- Legal Services
- Chart Reviews
- Treatment Failure
- Data Collection
- PMTCT and Family Planning Services
- Workplans and Budgets
- Research Study
- Training
- Communications Plan
- Recruitment
- Adherence Counseling
- Psychosocial Support
- Program Quality
- Models of Care
- Quality Indicators
- Collaboration
- Quality Assurance
- Palliative Care
- Support Groups
- Unified Reporting System
- Program Reports
- Family Health
- Ante-Natal Nurse
- Prevention of Mother to Child Transmission of HIV/AIDS (PMTCT)
- Immunization Services
- HEDIS Training
- Project Management (PMP) Training
- Strengthening the Essential Public Health Functions
Certification
- Certified in Public Health CPH 12/2022
- HEDIS WORKS, 01/2018
- JEMAN CONSULTING, 09/2013
- World Bank Institute, 2013
Timeline
Nurse Navigator
Syneos Health (inVentiv) - Endo Pharmaceuticals
04.2022 - Current
Medical Adherence Nurse
Whitman-Walker Health
05.2018 - 02.2022
Medical Case Manager
Nashville Cares
02.2015 - 05.2016
Senior Clinical Service Associate
Center for Integrated Health Care Programs (CIHP)
10.2012 - 05.2014
Adherence & Psychosocial Care & Support Associate
Center for Integrated Health Care Programs (CIHP)
10.2011 - 09.2012
Quality Assurance, Adherence & Psychosocial Care Officer
Columbia University International Center for AIDS Care and Treatment Programs (ICAP)
02.2010 - 09.2011
Family Health & Ante-Natal Nurse
Federal Medical Center Gusau
09.2008 - 07.2009
Registered Nurse (R.N) -
Ahmadu Bello University
Bachelor of Nursing Science (B.N Sc.) -
Ahmadu Bello University
- Certified in Public Health CPH 12/2022
- HEDIS WORKS, 01/2018
- JEMAN CONSULTING, 09/2013
- World Bank Institute, 2013
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