Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Norma Segura Ramirez

Virginia Beach,VA

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Dynamic individual with hands-on experience in Retail and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

4
4
years of professional experience

Work History

Sales Associate

17th Street Surf Shop
07.2022 - 08.2024
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Sales Associate

Ulta Beauty Inc.
11.2023 - 04.2024
  • Solved customer challenges by offering relevant products and services.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Sales Associate

TJX Companies
02.2021 - 07.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Sales Associate

Morning View Coffee House & Roastery
03.2020 - 08.2020
  • Addressed customer needs and made product recommendations to increase sales.
  • Restocked and organized merchandise in front lanes.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Education

High School Diploma -

First Flight High School
Kill Devil Hills, NC
06.2022

Skills

  • Client Account Management
  • Business Development
  • Product Sales
  • Customer Needs Assessment
  • Complex Problem-Solving
  • Merchandising knowledge
  • Outgoing Personality
  • Exceptional customer service
  • Bilingual
  • Basic Life Support (BLS Certified)

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Ulta Beauty Inc.
11.2023 - 04.2024

Sales Associate

17th Street Surf Shop
07.2022 - 08.2024

Sales Associate

TJX Companies
02.2021 - 07.2021

Sales Associate

Morning View Coffee House & Roastery
03.2020 - 08.2020

High School Diploma -

First Flight High School
Norma Segura Ramirez