Norma Segura Ramirez
Virginia Beach,VA
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Dynamic individual with hands-on experience in Retail and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
4
4
years of professional experience
Work History
Sales Associate
17th Street Surf Shop
2022.07 - 2024.08
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Sales Associate
Ulta Beauty Inc.
2023.11 - 2024.04
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Sales Associate
TJX Companies
2021.02 - 2021.07
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Morning View Coffee House & Roastery
2020.03 - 2020.08
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
High School Diploma -
First Flight High School
Kill Devil Hills, NC06.2022
Skills
- Client Account Management
- Business Development
- Product Sales
- Customer Needs Assessment
- Complex Problem-Solving
- Merchandising knowledge
- Outgoing Personality
- Exceptional customer service
- Bilingual
- Basic Life Support (BLS Certified)
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Ulta Beauty Inc.
2023.11 - 2024.04
Sales Associate
17th Street Surf Shop
2022.07 - 2024.08
Sales Associate
TJX Companies
2021.02 - 2021.07
Sales Associate
Morning View Coffee House & Roastery
2020.03 - 2020.08
High School Diploma -
First Flight High School
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