Norma Shoultz

• Supported daily office operations to keep administrative workflow organized and production teams supplied with timely assistance.
• Handled accounts payable and receivable tasks, including accurate invoicing and prompt vendor payment processing.
• Managed customer correspondence, order records, and internal documentation with strong attention to detail.
• Oversaw payroll support, timekeeping verification, and employee record updates with high accuracy.
• Trained and supported administrative staff on office procedures, systems, and customer service expectations.
• Resolved vendor, employee, and customer issues promptly, maintaining professional communication and operational continuity.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitioning and stocking and shipment receiving.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
• Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
• Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
• Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.

Business