Summary
Overview
Work History
Education
Skills
Timeline
Generic

Norma Tyler

Fayetteville,NC

Summary

Driven professional with a track record of enhancing early childhood education at Cumberland County Schools through effective classroom organization and positive reinforcement. Excelled in patient financial services at Cape Fear Valley Medical Center by streamlining billing processes, improving patient satisfaction, and demonstrating proficiency in American Sign Language. Known for building trust and fostering positive relationships in diverse roles. Special Education Paraprofessional knowledgeable in lesson planning and individualized learning strategies. Looking to bring further success to a school district through behavior management and student engagement.

Overview

14
14
years of professional experience

Work History

EC Teacher's Assistant

Cumberland County Schools
08.2021 - Current
  • Participated in extracurricular social and sporting events, fundraisers and family nights as directed.
  • Maintained accurate and complete records of student progress and development in portfolio form.
  • Managed student behavior as directed by and modeled by teacher.
  • Communicated directly with teacher and parents to achieve success for children.
  • Maintained positive attitude and affirmatively communicated with each student.
  • Offered student support through special accommodations, extra assistance, and assessments.
  • Helped implement fun and interactive learning experiences to enhance early childhood education.
  • Collaborated with teacher to create customized classroom environment integral to students' needs.

Patient Financial Services Representative

Cape Fear Valley Medical Center
03.2018 - 08.2021
  • Maintained compliance with industry regulations, ensuring proper handling of sensitive patient data during the billing process.
  • Improved patient satisfaction by providing timely and accurate financial information.
  • Negotiated payment arrangements with self-pay patients, offering flexible solutions that aligned with their financial capabilities.
  • Streamlined billing processes for increased efficiency and accuracy in payment collections.
  • Promoted a positive patient experience, addressing concerns and resolving issues related to billing or insurance coverage.

Dave's Auto Repair

Dave's Auto Repair Clinic
06.2010 - 03.2017
  • Improved customer satisfaction by providing timely and accurate diagnostics of vehicle issues.
  • Facilitated seamless communication between technicians and service advisors for improved understanding of repair requirements.
  • Increased repeat business through building trust with clients via consistent communication and high-quality workmanship.
  • Enhanced workshop efficiency by maintaining clean, organized, and safe working environments.

Education

Bachelor of Science - Education

Fayetteville State University
Fayetteville, NC
05.2026

Associate of Arts - Medical Assisting

Brightwood College - Beltsville
Beltsville, MD
02.2020

Skills

  • Classroom Organization
  • Positive Reinforcement
  • Parent Communication
  • Small Group Instruction
  • American Sign Language
  • Instructional support

Timeline

EC Teacher's Assistant

Cumberland County Schools
08.2021 - Current

Patient Financial Services Representative

Cape Fear Valley Medical Center
03.2018 - 08.2021

Dave's Auto Repair

Dave's Auto Repair Clinic
06.2010 - 03.2017

Bachelor of Science - Education

Fayetteville State University

Associate of Arts - Medical Assisting

Brightwood College - Beltsville

Similar Profiles

CREATE PROFILE
Norma Tyler