Norma Zepeda
Miami,FL
Summary
Legal professional with extensive experience in providing top-tier administrative and legal support. Proven track record of managing case files, conducting thorough legal research, and assisting in trial preparation. Highly reliable team player with strong focus on efficiency and adaptability in fast-paced legal environment.
Solid background in legal support and document management. Demonstrated success in assisting attorneys with research, drafting, and case preparation. Proven ability to manage caseloads and maintain confidentiality while compiling comprehensive legal documentation.
Overview
7
7
years of professional experience
Work History
Legal Assistant/ Billing
Gallardo Law Firm
Miami, FL
01.2024 - Current
- Coordinated communication between clients and legal teams, enhancing collaboration and efficiency.
- Managed scheduling for meetings, court dates, and deadlines to optimize workflow.
- Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
Tax Collector
Miami Dade County
Miami, FL
01.2023 - 01.2024
- Processed tax payments efficiently, ensuring timely collection and accurate record-keeping.
- Assisted in resolving taxpayer inquiries and discrepancies through effective communication and problem-solving skills.
- Maintained comprehensive records of transactions using financial management software to enhance reporting accuracy.
- Collaborated with team members to streamline collection processes, improving overall operational efficiency.
Credentialing Specialist
Preffered Health Management
Miami, FL
10.2021 - 05.2023
- Managed credentialing processes for healthcare professionals, ensuring compliance with regulatory standards.
- Evaluated and verified practitioner applications, maintaining high accuracy and consistency in documentation.
- Collaborated with medical staff to resolve discrepancies in credentialing information effectively.
- Implemented process improvements that streamlined application workflows, enhancing overall efficiency.
Election Support Specialist
Miami Dade County
Miami, FL
10.2020 - 11.2021
- Provided technical support to users, resolving issues efficiently and enhancing user satisfaction.
- Streamlined communication processes between departments, improving response times and collaboration.
- Managed ticketing system, ensuring accurate documentation and prompt resolution of support requests.
- Developed training materials for new staff, fostering skill development and knowledge retention.
Inventory Clerk
Amazon
Opa-locka, FL
09.2018 - 09.2020
- Managed inventory levels to ensure optimal stock availability and minimize shortages.
- Conducted regular cycle counts to maintain accuracy in inventory records and reduce discrepancies.
- Coordinated with team members to streamline receiving and shipping processes, enhancing overall efficiency.
- Implemented organizational systems for storage areas, improving accessibility and retrieval times.
Education
High School Diploma - Remote Online Notary
State of Florida
Tallahassee, FL04-2022
Notary Public
State of Florida
Tallahassee, FL03-2022
Hippa & Socila Media
State of Florida
Miami, FL08-2021
Corporate Tax Prepared
Dolphy School
Miami04-2021
Individual Tax Preparer
Dolphy School
Miami, FL04-2021
CPSR-440
Florida Department of Financial Services
Miami, FL12-2020
High School Diploma -
The Notre Dame School
Managua, Nicaragua06-1994
Skills
- Fast learner
- Scheduling/Planning
- Microsoft office
- File organization
- Calendar management
- Legal document preparation
- Client communication
- Administrative support
- Document preparation
- Notary public
- Legal research
- Payroll processing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Legal Assistant/ Billing
Gallardo Law Firm
01.2024 - Current
Tax Collector
Miami Dade County
01.2023 - 01.2024
Credentialing Specialist
Preffered Health Management
10.2021 - 05.2023
Election Support Specialist
Miami Dade County
10.2020 - 11.2021
Inventory Clerk
Amazon
09.2018 - 09.2020
High School Diploma - Remote Online Notary
State of Florida
Notary Public
State of Florida
Hippa & Socila Media
State of Florida
Corporate Tax Prepared
Dolphy School
Individual Tax Preparer
Dolphy School
CPSR-440
Florida Department of Financial Services
High School Diploma -
The Notre Dame School