Summary
Overview
Work History
Education
Skills
Attributes
Languages
Timeline
Generic

NORMA D VAZQUEZ

National City,CA

Summary

26 Years overall experience as a Quality Manager handling compliance to ISO 9001, ISO/IEC 17025 Management Systems Standards and recently certified as a Lead Auditor for ISO 27001:2022. Quality Assurance Manager and Corporate Lead Assessor of 27 calibration laboratories located in the US, Mexico, Europe, UK, Brazil. Extensively cross-trained in the calibration laboratory procedures providing Laboratory Managers Quality Training during Annual Asia/US Managers Review Meetings. Responsible for opening 10 new laboratories for Micro Precision Calibration, Inc during the past 11 years. Responsible for monitoring P&L–Profit & Loss Statements and Balances Reports maintaining a 30% overall profit in Mexico laboratories since Jan 7, 2021. Responsible for 1st party assessments, 2nd party assessments and 3rd party assessments for the past 11 years, performed approximately 253 assessments as a Lead Auditor- ISO/IEC 17025:2017, ANSI/NCSL Z540-1-1994 (R2002), Z540.3-2006 (R2013). Responsible for customer confidentiality documentation at the corporate level for the US accounts, vendor supplier, NDA, quality assessments, monitoring the request and execution by assigned corporate administrative employee. Responsible as the GIDEP representative for Grass Valley Laboratory, established a team of technical experts and assigned individual with access to GIDEP to maintain Military, NAVAIR, OEM calibration procedures to the latest with in Micro Precision database.

Overview

25
25
years of professional experience

Work History

External Assessor Services

NVQA.LLC
02.2024 - Current
  • Establish LLC business to seek becoming an External Assessor of ISO/IEC 17025:2017, ANSI/NCSL Z540-1-1994 (R2002), Z540.3-2006 (R2013)
  • Having perspective of being assessed and being the assessor; coupled with my education and experience, I am confident I will provide you with an excellent assessment experience and services

Quality Assurance Manager

MICRO PRECISION CALIBRATION, INC
02.2013 - Current
  • Company Overview: Global Calibration Laboratories
  • Responsible as the Quality Assurance Manager for 27 calibration laboratories in 5 countries overseeing the compliance and implementation of ISO/IEC 17025:2017
  • Applying high commitment and executing the principles of quality management (ie, Minimum Training Requirements, Accredited requirements, field service requirements, Impartiality and confidentiality agreements, environmental, continuous improvement, reduction of cycle time, customer satisfaction, communication to employees on quality alerts, quality policy, quality objectives, audit results, data analysis, preventive and corrective actions, risk management compliance to ISO/IEC 31000 and ISO/IEC 17025:2017
  • Monitoring the implementation of Micro Precision Policies and Regulations
  • Global Calibration Laboratories

Quality Assurance Manager

CAMELBAK PRODUCTS LLC
10.1999 - 03.2010
  • Company Overview: Distribution Center of hydration systems
  • Ensures raw materials and finish goods inventories comply with Quality requirements and specifications
  • Ensures work process and methods support all quality target and inspection criteria
  • Facilitates a continuous improvement environment using Lean/ Six Sigma manufacturing discipline and tools
  • Train Inspectors and/or other DC personal in processes and equipment usage supporting quality targets
  • Audits operator training records to assess training needs
  • Develops operator work instructions
  • Perform test and inspections of WIP material in various stages within the production process
  • Reviews material characteristics such as dimensional, mechanical and/or functional
  • Perform First Article Inspection for new product releases
  • Participate in assigned projects and/or multifunctional teams to identify containment plans, problem root-causes, corrective actions, and implementation plans
  • Drives rapid disposition and facilitates corrective action using the Non-Conforming Material Control System as guidance
  • Demonstrated problem-solving and critical-thinking abilities
  • Participate in establishing and reviewing specifications & requirements for components, products, and processes
  • Performs data entry tasks to create inspection reports
  • Perform time runs to reduce cost and increase production efficiency levels
  • Provide field reliability data to establish quality goals and metrics to drive continuous improvement
  • Review and approve product assurance plans on final inspection processes, qualification test plans and test reports
  • Lead complaint investigations, document findings, and provide reports and analyses
  • Review and approve ECOs, ECRs and Product Deviations to assess impact on product and qualification status and to ensure reliability requirements are met
  • Develop, monitor, and evaluate field performance and trends, assess risks, and recommend Ishikawa’s, 8D documentation, NCR and CAPA’s (corrective action procedure) when necessary
  • Recommend and implement actions and change back to vendors to improve quality
  • Champion the MRB and NCR processes and drive towards resolution of issues to Eliminate recurrences
  • Distribution Center of hydration systems
  • Responsible for the direct supervision of field quality control personnel to ensure that established policies and procedures are being followed and that proper documentation is being completed
  • Responsible for the direct supervision of 10 direct employees to 80 production employees hired by temporary agencies on daily bases
  • Accountable and responsible of RMA’s (Return Material Authorization) process
  • Responsible of opening and closing a 17 million warehouse facility

Education

Lead Assessor certificate - ISO/IEC 17025:2017

METAS & ASSOCIATES
CIUDAD GUZMAN, JALISCO
08.2019

Certificate -

Risk-Based Thinking in The Laboratories
01-2024

Certificate -

Manager Harassment Training
01.2024

DIPLOMADO - General Metrology

CENTRO DE INGIENERIA Y DESARROLLO INDUSTRIAL
08.2019

Skills

  • Database management
  • Bilingual
  • Records maintenance
  • Assertiveness
  • Structural assessment
  • Analytical reasoning
  • Confidentiality
  • Attention to detail
  • Customer relationship management
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Multitasking skills

Attributes

  • Leadership
  • Drive - self motivation
  • Independence
  • Taking Initiative
  • Ethics of Quality Principles
  • Persistence
  • Integrity
  • Maturity
  • Confidence
  • Long term commitment
  • Poise
  • Creativity
  • Tact
  • Loyalty
  • Trustworthiness

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

External Assessor Services

NVQA.LLC
02.2024 - Current

Quality Assurance Manager

MICRO PRECISION CALIBRATION, INC
02.2013 - Current

Quality Assurance Manager

CAMELBAK PRODUCTS LLC
10.1999 - 03.2010

Lead Assessor certificate - ISO/IEC 17025:2017

METAS & ASSOCIATES

Certificate -

Risk-Based Thinking in The Laboratories

Certificate -

Manager Harassment Training

DIPLOMADO - General Metrology

CENTRO DE INGIENERIA Y DESARROLLO INDUSTRIAL
NORMA D VAZQUEZ