Norma Iris Feliciano
Mineola,NY
Summary
Compassionate and dedicated registered nurse with 18 years of clinical experience seeking admission to a Nurse Practitioner program. Adept at providing patient-centered care, collaborating with interdisciplinary teams, and demonstrating leadership in high-pressure healthcare environments. Passionate about advancing clinical knowledge and enhancing patient outcomes through evidence-based practice.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Registered Nurse
Northwell Health Physician Partners
10.2016 - Current
- Provided compassionate preoperative care by addressing patient concerns and thoroughly explaining each step of the surgical process.
- Ensured accurate documentation of patient records, maintaining confidentiality and compliance with regulatory standards.
- Developed strong rapport with surgeons through effective communication skills and demonstration of clinical competence during procedures.
- Reduced recovery times for patients by providing efficient post-operative care and timely discharge instructions.
- Educated patients on post-surgical self-care techniques to facilitate successful recoveries at home without complications.
- Provided one-on-one education to patients on pain management techniques, promoting comfort and reducing the need for excessive medication use postoperatively.
- Streamlined communication between surgeons, anesthesiologists, and support staff, resulting in seamless coordination during surgeries.
- Contributed to a positive work culture by actively participating in team meetings, sharing insights, and offering support to colleagues as needed.
- Collaborated with the interdisciplinary team to develop individualized patient care plans, ensuring optimal outcomes.
- Demonstrated excellent time management skills while coordinating multiple responsibilities including admissions, discharges, and ongoing patient care.
- Maintained a sterile environment in the operating room, minimizing risk of infection and promoting patient wellbeing.
- Improved overall patient satisfaction by consistently delivering high-quality care and fostering strong relationships with patients and their families.
- Consistently adhered to established protocols for medication administration, infection control measures, and emergency response situations during surgery.
- Educated family members and caregivers on patient care instructions.
- Managed patients recovering from medical or surgical procedures.
- Evaluated patient histories, complaints, and current symptoms.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Recorded details regarding therapies to keep patient charts updated.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Assisted in various outpatient surgical procedures, demonstrating versatility and adaptability within the role.
Telemetry Registered Nurse
Northwell Health Long Island Jewish Medical Center
01.2007 - 10.2016
- Decreased patient complications through diligent monitoring of vital signs, lab results, and other telemetry data.
- Enhanced patient care by accurately interpreting cardiac monitor readings and promptly reporting critical findings to healthcare team.
- Prevented life-threatening complications by quickly recognizing early warning signs of deterioration in critically ill patients under close observation.
- Administered prescribed medications safely and effectively while closely monitoring potential side effects or adverse reactions.
- Enhanced teamwork within the telemetry unit through active participation in daily huddles, shift handoffs, and collaborative problem-solving sessions.
- Maintained accurate and comprehensive electronic health records for all patients under care, facilitating seamless communication among healthcare team members and continuity of care across shifts.
- Provided patients with information on such subjects as side effects from medications and benefits of proper nutrition to help promote better outcomes.
- Increased patient satisfaction scores through attentive listening, empathetic support, and timely addressing of concerns.
- Ensured patient safety through vigilance in infection control practices, falls prevention strategies, and medication administration protocols.
- Administered heart and blood pressure medication to cardiac patients as prescribed by physicians.
- Optimized workflow efficiency within the unit by prioritizing tasks according to urgency and collaborating with fellow nurses during peak periods of activity.
- Provided compassionate end-of-life care for terminally ill patients while supporting their families during difficult times.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients with complex conditions.
- Observed patient health and side effects from treatments and medications, noting all details in patient chart.
- Mentored new nursing staff members by sharing expert knowledge on cardiac monitoring techniques, medication administration protocols, and evidence-based interventions for common conditions seen in telemetry units.
- Promoted a culture of continuous improvement within the telemetry unit by actively participating in quality assurance initiatives and process improvement projects.
- Managed complex patient caseloads with varying acuity levels, effectively prioritizing care needs and allocating resources as necessary.
- Contributed to the development and implementation of evidence-based policies and procedures within the telemetry unit, ensuring adherence to national standards of care.
- Advocated for patient needs, ensuring personalized and compassionate care.
- Improved patient outcomes by providing comprehensive education on medications, procedures, and lifestyle modifications.
- Recorded details regarding therapies to keep patient charts updated.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Managed patients recovering from medical or surgical procedures.
- Monitored patient reactions after administering medications and IV therapies.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Evaluated patient histories, complaints, and current symptoms.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Education
Bachelor of Science - Nursing
SUNY Empire State College
Saratoga Springs, NY06-2016
Associate of Science - Nursing
Saint Vincent's Catholic Medical Center
Fresh Meadows, NY06-2006
Skills
- Medication and IV administration
- Patient assessments
- Direct patient care
- Documentation and charting
- Patient education and counseling
- Patient and family advocacy
- Infection control measures
- Wound care
- Compassion and empathy
- Professional bedside manner
- Telemetry monitoring
- Licensed RN
- Advanced cardiac life support (ACLS) certification
- Precepting
Certification
- Registered Nurse License (RN) - State Board of Nursing.
- Advanced Cardiac Life Support Certification (ACLS)
- Basic Life Support Certification (BLS)
Timeline
Registered Nurse
Northwell Health Physician Partners
10.2016 - Current
Telemetry Registered Nurse
Northwell Health Long Island Jewish Medical Center
01.2007 - 10.2016
Bachelor of Science - Nursing
SUNY Empire State College
Associate of Science - Nursing
Saint Vincent's Catholic Medical Center
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