Norma Jean Vasquez
El Paso,TX
Summary
Diligent Purchaser regularly maintains inventory to meet vendor product supply requirements and properly fulfill orders. Maintains market awareness by communicating customer needs with buyer and sales teams. Liaises with buyer to determine specialty order pricing and out-of-stock item estimated delivery and freight costs to meet customer expectations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
33
33
years of professional experience
Work History
Purchasing Clerk and Inventory
W Silver Recycling
03.1991 - 04.2024
- Coordinated with warehouse personnel to ensure proper receipt and storage of delivered goods upon arrival at the facility.
- Evaluated proposals from potential vendors, ensuring selection based on quality, service, and pricing factors.
- Improved supplier relations by negotiating contracts and maintaining professional communication.
- Reduced costs with thorough research and comparison of product prices from multiple suppliers.
Customer Care Representative
Mesilla Valley Transportation
05.2017 - 12.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volume with exceptional professionalism and efficiency.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
Export/Import Clerk
Nippon Express
09.2003 - 05.2015
- Provided exceptional customer service by addressing inquiries promptly and professionally, fostering positive client relationships.
- Maintained detailed records of all import transactions, facilitating accurate reporting and analysis for management review.
- Demonstrated excellent problem-solving skills when faced with unexpected challenges during the import process.
- Collaborated with team members to optimize workflow and ensure that all tasks were completed on schedule.
Education
High School Diploma -
ICS New Import School
Pennsville, NJ06.1999
Timeline
Customer Care Representative
Mesilla Valley Transportation
05.2017 - 12.2022
Export/Import Clerk
Nippon Express
09.2003 - 05.2015
Purchasing Clerk and Inventory
W Silver Recycling
03.1991 - 04.2024
High School Diploma -
ICS New Import School