Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Norman Alvarez

Miami,FL

Summary

Driven and bilingual student-athlete with hands-on experience in customer service, sales, and retail operations. Skilled in leading teams, communicating clearly, and delivering excellent guest experiences in fast-paced environments. Strong background in time management, inventory control, product merchandising, and shipment processing. Currently pursuing an Associate of (degree) while competing in collegiate soccer, demonstrating dedication, teamwork, and a strong work ethic.

Overview

4
4
years of professional experience

Work History

Stock & Sales Associate

KwikStopVintage
01.2021 - Current
  • Provided proficient customer service in a fast paced retail/resale environment, helping customers find clothing and vintage items
  • Familiar with inventory restocking, tagging, and organization, both in-store and in the stockroom
  • Supported social media promotions and assisted with product displays to improve visual merchandising
  • Contributed to weekly sales goals through team collaboration and positive customer interactions
  • Stocked merchandise, clearly labeled items, and arranged according to size or color.

Sales Assistant

FBdoors
12.2024 - 05.2025
  • Collaborated with the sales team in promoting impact-resistant windows, doors, and roofing systems to prospective clients
  • Provided personalized assistance in product selection, promoting a satisfactory shopping experience.
  • Gained experience in CRM software and customer data entry
  • Oversaw inventory operations while proactively resolving discrepancies to maintain accuracy.

Busser

North Italia
05.2024 - 07.2024
  • Demonstrated strong time management, attention to detail, and ability to thrive in fast-paced environments
  • Collaborated with servers to ensure timely delivery of food and beverages to tables.
  • Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
  • Assisted in inventory management, ensuring adequate supplies of cleaning materials and tableware were available.

Education

Associate of Arts - Information Technology

Daytona State College
12-2025

High School Diploma -

SLAM Miami Charter High School
Miami, FL
05-2023

Skills

  • Team Collaboration & Leadership
  • Clear Verbal Communication
  • Adaptability—Thrives in fast-paced settings
  • Basic Tech Skills—Familiar with CRM tools, social media promotion, and Microsoft Office
  • Bilingual—fluent in English and Spanish
  • Time Management (Balancing work, school, and athletics)
  • Attention to Detail (Stocking, bussing, and presentation work)
  • Quick Learner—Able to absorb product knowledge and customer needs quickly
  • Cash handling
  • Relationship building
  • Stock management
  • Goal oriented

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 3 staff members.
  • Resolved product issue through consumer testing.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Assistant

FBdoors
12.2024 - 05.2025

Busser

North Italia
05.2024 - 07.2024

Stock & Sales Associate

KwikStopVintage
01.2021 - Current

Associate of Arts - Information Technology

Daytona State College

High School Diploma -

SLAM Miami Charter High School

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