Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Norman Evo

Kenner ,LA

Summary

I am a well-rounded individual with several years of experience in customer service, both in retail and patient settings. I excel in resolving customer disputes and conflicts, and I am known for having a very calm and mature approach toward such scenarios. I am consistent and like to be committed to my workplace as much as I am able to, and I love to learn as much as I can to be as productive as possible.

Overview

3
3
years of professional experience

Work History

Designated Hitter

Walgreens Boots Alliance
Kenner, Louisiana
08.2024 - Current
  • Filed prescriptions from central fill orders.
  • Resolving insurance errors.
  • Selling prescriptions.
  • Receiving and typing prescriptions.
  • Updating and verifying patient information

Walgreens Customer Service Associate

Walgreens Boots Alliance
Kenner, Louisiana
07.2022 - 08.2024
  • Stocking merchandise.
  • Issuing photo orders.
  • Photo laboratory maintenance.
  • Working with POS system (handling card and cash transactions)
  • Managing on the self and off shelf inventory.
  • Trained new employees
  • Sorted and properly disposed of hazardous merchandise

Education

Bachelor of Science - Pre- Physician Assistant Studies

University of New Orleans
New Orleans, LA
05-2028

High School Diploma -

Bonnabel Highschool
Kenner, LA
05-2024

Skills

  • Prescription management
  • Team collaboration
  • Attention to detail
  • Time management
  • Bilingual (English and Spanish)
  • Customer service

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Designated Hitter

Walgreens Boots Alliance
08.2024 - Current

Walgreens Customer Service Associate

Walgreens Boots Alliance
07.2022 - 08.2024

Bachelor of Science - Pre- Physician Assistant Studies

University of New Orleans

High School Diploma -

Bonnabel Highschool

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Norman Evo