NORMAN RISCO
Henderson,NV
Summary
Experienced Automotive Technician with 5+ years of expertise in diagnostics and repair of GMC and Chevrolet automobiles and light-duty trucks.
Overview
5
5
years of professional experience
Work History
Automotive & Diesel Technician
Findlay Automotive Group
Las Vegas, NV
03.2023 - 02.2024
- Reduced repair time for customers by effectively multitasking and prioritizing work orders.
- Performed emissions tests according to standard procedures.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
Automotive Technician
Autonation Buick Gmc Henderson
Henderson, NV
04.2021 - 03.2023
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Investigated customer complaints to identify cause of malfunctions.
- Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
- Coordinated with parts department to determine availability of necessary components.
- Completed customer orders and warranty services according to manufacturer specifications.
Automotive Technician
Chapman Chrysler Jeep
Henderson, NV
01.2020 - 04.2021
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed emissions tests according to standard procedures.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Automotive Technician
Prestige Chrysler Dodge Jeep Ram
Las Vegas, NV
12.2018 - 01.2020
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
- Investigated customer complaints to identify cause of malfunctions.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Performed emissions tests according to standard procedures.
Education
High School Diploma -
Valley High School
Las Vegas, NV06.1995
Skills
- Wheel Alignment
- Suspension Repair
- Diagnostics and troubleshooting
Timeline
Automotive & Diesel Technician
Findlay Automotive Group
03.2023 - 02.2024
Automotive Technician
Autonation Buick Gmc Henderson
04.2021 - 03.2023
Automotive Technician
Chapman Chrysler Jeep
01.2020 - 04.2021
Automotive Technician
Prestige Chrysler Dodge Jeep Ram
12.2018 - 01.2020
High School Diploma -
Valley High School